Front Desk Concierge: Caring Patient & Visitor Support

Bethesda Health Group; Oakland (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

403b

Daily pay

Bonuses

Career advancement opportunities

Holiday pay

Job summary

Bethesda Health Group is seeking a friendly receptionist to greet residents, visitors, and staff, providing cheerful, professional assistance at all times. You will answer phones, transfer calls, collect and deliver messages, and help keep the front desk organized, secure, and efficient.

This role requires good communication, basic typing, and the ability to handle multiple tasks while maintaining accuracy and courtesy.

Qualifications

• Must be at least 16 years old.
• Experience helpful but not required.
• Minimum typing skills of 35wpm.
• Good verbal and written communication skills.
• Knowledge of functions and relationships of departments within a nursing home environment preferred.
• Ability to handle multiple demands at the same time.
• Manual dexterity, coordination and skillful use of hands for working with required equipment.
• Ability to receive and express detailed information through oral communication, visual acuity.
• Ability to read and understand written directions.
• Occasionally lifts and transport items weighing up to 10lbs.

Responsibilities

• Greets and directs residents, visitors, employees, physicians, and other inquiring parties in a cheerful and helpful manner.
• Answers all telephone calls by the third ring, identifies themselves, and transfers calls per procedures.
• Alerts supervisor for guidance on questionable calls or concerns.
• Delivers pertinent messages to appropriate personnel accurately and timely.
• Keeps workstation neat and reports equipment failures to manager.
• Monitors all residents, guests, and anyone entering/leaving the facility.
• Ensures proper sign-out for residents leaving with family or guests.
• Opens and sorts mail and distributes to recipients within one hour of receipt.
• Assists with other duties as appropriate.

Skills

Typing 35 wpm

Communication skills

Multitasking

Dexterity

Reading/writing detailed information

Job description

Bethesda Health Group is seeking a friendly receptionist to greet residents, visitors, and staff, providing cheerful, professional assistance at all times. You will answer phones, transfer calls, collect and deliver messages, and help keep the front desk organized, secure, and efficient.

This role requires good communication, basic typing, and the ability to handle multiple tasks while maintaining accuracy and courtesy.