Front Desk Representative

Optima Medical; Lake Havasu City (AZ); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k plan

Paid holidays

Job summary

Optima Medical, an Arizona-based medical group, is seeking a Front Desk Receptionist to join our team. You will verify insurance, collect balances, answer calls, and schedule appointments for patients across our 30 locations.

The role requires 1 year of medical front office or customer service experience, strong communication, and multitasking skills. HS diploma or GED is required. We offer a collaborative environment with benefits and growth opportunities.

Qualifications

• 1yr Medical Front Office experience preferred.
• 1yr Customer service experience required.
• Experience with EMR.
• Excellent written and verbal communication skills.
• Detail oriented.
• Positive attitude and teamwork.
• Multitask efficiently.
• HS diploma or GED equivalent.

Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Skills

Medical front office

Customer service

Communication skills

Attention to detail

Teamwork

Multitasking

Education

High School Diploma or GED

Tools

EMR system

Job description

About Optima Medical

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Confirming patient appointments
• Schedule initial and follow up appointments
• Input/Update patient information, including insurance

Front Desk Receptionist Qualifications

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Substantial growth opportunities
• Leadership and mentoring
• Resources to further career
• Fun work environment (lunches, events, holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment