Front Desk Representative

Socket.dev; Kingman (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits (medical/vision/dental/401k/"

Job summary

Optima Medical is seeking a Front Desk Representative in Arizona to join our team. The role includes verifying insurance, collecting copayments, answering calls, and scheduling appointments. Must have at least 1 year of medical front office or customer service experience and be proficient with EMR systems.

Ideal candidates are detail oriented, possess excellent communication skills, and enjoy a collaborative, patient-focused environment. HS diploma or GED required.

Qualifications

• 1 year medical front office experience (preferred).
• 1 year customer service experience (required).
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with a positive teamwork attitude.
• Multitask efficiently.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments at check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Skills

Customer service

EMR experience

Communication skills

Detail oriented

Teamwork

Multitasking

Verbal communication

Education

HS diploma or GED

Tools

EMR

Job description

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications:

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Leadership and mentoring
• Resources to further career
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Country *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School Select...

Degree Select...

Select...

LinkedIn Profile

Website

What is your desired salary? *

Will you now or in the future require visa sponsorship for employment in the United States? * Select...

Do you have a reliable source of transportation to and from work? * Select...

Do you require any accommodations to participate in the interview process or to perform the essential functions of the job? *

Do you consent to receive text messages from our recruiting team regarding this job application? Select...

Are you authorized to worked in the United States? * Select...

Do you have a high school diploma or GED equivalent? * Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity? Select...

How would you describe your racial/ethnic background? Select...

How would you describe your sexual orientation? Select...

Do you identify as transgender? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select...

Are you a veteran or active member of the United States Armed Forces? Select...