Front Desk Representative

Surgery Partners, Inc; Newnan (GA); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive health, dental, and view

Health Savings Account with employer

Life Insurance

PTO

401(k) retirement plan with company

Descrizione del lavoro

Surgery Partners, Inc. is seeking a Front Desk Assistant ASC to greet patients, manage check-ins, and maintain demographic and insurance information. This role supports front office staff and assists with phone coverage and patient flow in a busy ASC setting.

Daily responsibilities include handling co-pays, maintaining professional conduct, and coordinating with medical staff to ensure smooth patient experiences. Evening or weekend shifts may be required.

Competenze

• High School Diploma with 1-2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Familiarity with computer systems and software.
• Knowledge of medical terminology.
• Ability to multitask.
• Excellent interpersonal skills and compassion.
• Professional and upbeat attitude.
• Strong written and verbal communication and customer relations.
• Ability to work with medical staff, management, authorizations, external agencies and patients.
• Sitting and standing in a normal office environment.
• Occasional evening or weekend work.

Mansioni

• Greeting patients.
• Performing check-in procedures.
• Maintaining current demographic and insurance information in computer and in the chart.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Conoscenze

Customer service

Written communication

Verbal communication

Compassionate care

Multitasking

Teamwork

Formazione

High School Diploma

Strumenti

Electronic health records (EHR)

Clinic software

Descrizione del lavoro

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Monday - Friday, 8:00 AM - 4:30 PM.

JOB TITLE: Front Desk Assistant ASC

General Summary Of Duties

• Greeting patients
• Performing check-in procedures
• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Requirements

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Occasional evening or weekend work

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.