Front Desk Representative

Northern Nevada Health System; Newnan (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account with employer"s

Life Insurance

PTO

401(k) with company match

Job summary

Northern Nevada Health System is seeking a Front Desk Assistant ASC to greet patients, check in, and maintain accurate demographic and insurance information. You will support opening procedures, handle petty cash, collect co-pays, and assist patients in the lobby with phones as backup.

The role requires a high school diploma and 1–2 years in healthcare, proficiency with computer systems and medical terminology, and a professional, compassionate demeanor.

Qualifications

• High School Diploma and 1-2 years healthcare experience are required.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs
• Knowledge of medical terminology
• Ability to multitask in a busy office environment
• Must express compassion and kindness to patients and maintain a professional, upbeat attitude
• Excellent written and verbal communication and customer relations skills
• Ability to work effectively with medical staff, management, authorizations, external agencies, and patients
• Occasional evening or weekend work may be required
• Normal busy office environment with substantial patient contact

Responsibilities

• Greeting patients.
• Performing check-in procedures.
• Maintaining current demographic and insurance information in computer and chart.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Skills

Multitasking

Compassion

Communication skills

Customer service

Teamwork

Education

High School Diploma

Tools

Computer systems

Job description

Monday - Friday, 8:00 AM - 4:30 PM.

JOB TITLE: Front Desk Assistant ASC

GENERAL SUMMARY OF DUTIES:

• Greeting patients
• Performing check-in procedures
• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Occasional evening or weekend work

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Qualifications

Behaviors

Preferred

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.