Front Desk & Records Clerk — Community Services

FirstService Residential; Winter Haven (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free gym access

Swimming pools

Job summary

FirstService Residential in Winter Haven, FL seeks a Community Service Clerk to handle front desk duties, greet residents, route calls, and maintain accurate records. The role supports the Design and Control Board, Fines Committee, and Master Board meetings with clerical tasks and documentation.

Responsibilities include processing payments, preparing letters, and maintaining project records. Requires a High School diploma, typing 35 wpm, and proficient computer skills.

Qualifications

• High School diploma or GED equivalent.
• Strong written and verbal communication skills.
• Typing 35 wpm with good spelling and vocabulary.

Responsibilities

• Answer and route calls and walk-in inquiries.
• Maintain neat work area and records of requests.
• Prepare and mail letters to residents.
• Process payments for maps, RV lots, and copies.
• Support committees with documentation when needed.

Skills

Typing 35 wpm

Communication

Customer service

Independent work

Computer skills

Word/Excel

Record keeping

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Mass email

Database management

Job description

FirstService Residential in Winter Haven, FL seeks a Community Service Clerk to handle front desk duties, greet residents, route calls, and maintain accurate records. The role supports the Design and Control Board, Fines Committee, and Master Board meetings with clerical tasks and documentation.

Responsibilities include processing payments, preparing letters, and maintaining project records. Requires a High School diploma, typing 35 wpm, and proficient computer skills.