Front Desk Receptionist Per Diem

IEP Corp; Santa Ana (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

IEP Corp in Santa Ana, CA is seeking an friendly Receptionist to be the first point of contact for visitors and callers. You will greet guests, answer phones, and route inquiries while providing general administrative support to admissions and the administrator/business office.

Candidates with strong computer skills (Word, Excel), clear communication, multitasking, and a cordial phone presence will excel. Bilingual abilities are a plus; experience in healthcare or senior care environments is

Qualifications

• Entry level; 3+ years of customer service preferred
• Proficient with Word and Excel; basic computer skills required
• Strong communication and multitasking abilities; bilingual a plus

Responsibilities

• Greet visitors and answer phones; direct callers to the appropriate party
• Provide general administrative support to the facility, admissions, and administrator/business office functions
• Assist with front-desk tasks and maintain organized reception area
• Represent the company in a courteous, professional manner and uphold company values

Skills

Customer service

Multitasking

Phone system

MS Word

MS Excel

Web browsing

Bilingual

Communication

Tools

Multi-line phone system

Copier

Mailing equipment

10-key calculator

Job description

Per Diem

Job Summary

The Receptionist serves as initial point of contact for everyone entering facility. Responsibilities include greeting visitors, answering telephones and directing callers to appropriate party, and assisting with general administrative support functions of facility, admissions and as needed with Administrator/Business office functions.

Bilingual a plus given patient demographics.

Requirements:

• Entry level / pref. 3+ year of customer service experience
• Must have knowledge of computer skills, word document, and excel document, good communication skills, multitasking skills, web browsing and bilingual a plus. including multi-line phone system, copier and mailing equipment, 10 key calculators as well as Federal Express and UPS
• Pleasant voice and clear for telephone and strong customer service.
• Commitment to our mission to consistently deliver high quality, person-centered care with dignity, respect, compassion and integrity, and to enrich every life we touch.
• Ability to represent Company in an ethical and professional manner, and to maintain accountability

Preferred:

• Previous experience in senior care facility/healthcare/fast pace environment preferred