Front Desk Receptionist Per Diem

Rehabtustin; Santa Ana (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Rehabtustin is seeking a Receptionist to serve as the first point of contact at our California facility. You will greet visitors, answer phones, and direct callers while supporting admissions and admin office tasks. Bilingual skills are a plus to assist our diverse patient demographics.

Ideal candidates have entry-level to 3+ years customer service experience, solid computer skills (Word/Excel), and ability to multitask in a fast-paced environment. A friendly, professional demeanor is essential.

Qualifications

• Entry level or 3+ years customer service experience.
• Proficient with Word, Excel and general computer skills; strong communication and multitasking abilities.
• Experience with a multi-line phone system, copier, mailing equipment and 10-key calculator.

Responsibilities

• Greet visitors and serve as initial point of contact.
• Answer telephones, direct calls to appropriate party, and provide basic information.
• Provide general administrative support to facility, admissions, and administrator/business office as needed.
• Bilingual ability is a plus to assist diverse patient demographics.

Skills

Customer service

Multitasking

Communication

Bilingual

Tools

Word

Excel

Phone system

Copier

Mailing equipment

Web browsing

10-key calculator

Job description

Per Diem

Job Summary

The Receptionist serves as initial point of contact for everyone entering facility. Responsibilities include greeting visitors, answering telephones and directing callers to appropriate party, and assisting with general administrative support functions of facility, admissions and as needed with Administrator/Business office functions.

Bilingual a plus given patient demographics.

Requirements

• Entry level / pref. 3+ year of customer service experience
• Must have knowledge of computer skills, word document, and excel document, good communication skills, multitasking skills, web browsing and bilingual a plus. including multi-line phone system, copier and mailing equipment, 10 key calculators as well as Federal Express and UPS
• Pleasant voice and clear for telephone and strong customer service.
• Commitment to our mission to consistently deliver high quality, person-centered care with dignity, respect, compassion and integrity, and to enrich every life we touch.
• Ability to represent Company in an ethical and professional manner, and to maintain accountability

Preferred

• Previous experience in senior care facility/healthcare/fast pace environment preferred