Front Desk Receptionist — Patient-First with Great Benefits

US Physical Therapy; Wilkes-Barre (Luzerne County); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid holidays

Medical insurance options

Vision insurance

Dental insurance options

401K with matching

Paid time off

Life insurance

Disability insurance

Continuing education benefit

Job summary

Elite Spine and Sports Physical Therapy in Moosic, PA seeks a professional Front Desk Receptionist. You will be the welcoming face, manage front desk operations, handle phone calls, scheduling, and basic administrative tasks while upholding patient-first service.

This role requires a high school diploma and 1–2 years of relevant experience, with strong communication, organization, and confidentiality. On-site position with a friendly, collaborative team environment.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of reception/administrative or customer service experience preferred.
• Excellent verbal and written communication with strong interpersonal abilities.
• Proficiency in MS Office and scheduling software.

Responsibilities

• Greet and welcome patients with warmth and professionalism.
• Screen and answer calls; assist patients over the phone.
• Process mail, packages, and deliveries in a timely manner.
• Maintain office supplies and organize lobby/reception area.
• Provide administrative support to departments and staff.
• Maintain confidentiality of sensitive information and patient charts.

Skills

Customer service

MS Office

Scheduling software

Phone systems

Interpersonal skills

Education

High school diploma

Tools

MS Office Suite

Job description

Elite Spine and Sports Physical Therapy in Moosic, PA seeks a professional Front Desk Receptionist. You will be the welcoming face, manage front desk operations, handle phone calls, scheduling, and basic administrative tasks while upholding patient-first service.

This role requires a high school diploma and 1–2 years of relevant experience, with strong communication, organization, and confidentiality. On-site position with a friendly, collaborative team environment.