Front Desk Receptionist & Patient Concierge — No Weekends

GI Associates, LLC; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

No weekends

No Holidays

PTO & paid anniversary day

7% GI Associates retirement & 401(k)

Health, dental, vision Insurance

Flexible spending plan

Short- & long-term disability

Life insurance

Job summary

GI Associates, LLC is seeking a receptionist to greet patients, verify personal and insurance information, and schedule appointments. You will be the first point of contact, ensuring patients feel welcomed and comfortable at our southeast Wisconsin offices.

Responsibilities include answering calls, routing inquiries, collecting co-pays, and maintaining accurate patient records. The role supports HIPAA standards and may require travel to other GI Associates locations as needed to assist

Qualifications

• High school diploma or equivalent, required.
• One year minimum customer service and/or medical office experience.
• HIPAA compliance knowledge and patient confidentiality awareness.

Responsibilities

• Greet patients and verify personal and insurance information.
• Schedule appointments and manage referrals as needed.
• Answer calls, route inquiries, and assist at the front desk.
• Collect co-pays and update patient records in the system.
• Maintain a clean, organized workstation and waiting area.
• Travel to other GI Associates locations to support operations.

Skills

Customer service

Education

High school diploma or equivalent

Job description

GI Associates, LLC is seeking a receptionist to greet patients, verify personal and insurance information, and schedule appointments. You will be the first point of contact, ensuring patients feel welcomed and comfortable at our southeast Wisconsin offices.

Responsibilities include answering calls, routing inquiries, collecting co-pays, and maintaining accurate patient records. The role supports HIPAA standards and may require travel to other GI Associates locations as needed to assist