Front Desk Receptionist – Long-Term Care

Nivram Management; Chicago (IL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Training and development opportunities

Growth opportunities

Job summary

Balmoral Nursing Home in Chicago, IL is seeking a friendly Receptionist to greet residents and visitors and manage front desk operations with professionalism.

You will answer calls, assist staff, handle mail, schedule visits, maintain confidentiality, and support daily administrative tasks in a busy long-term care setting.

Ideal candidates are organized, customer-focused, and capable of multitasking while representing the facility with a warm, welcoming demeanor.

Qualifications

• Minimum high school diploma or equivalent required.
• Prior receptionist, administrative, or customer service experience preferred.
• Healthcare or long-term care setting experience is a plus.

Responsibilities

• Greet residents, families, visitors, employees, vendors, and other guests courteously.
• Answer, screen, and direct incoming calls to the appropriate departments.
• Monitor front entrance, assist with visitor sign-in and access procedures.
• Provide information while maintaining resident privacy and confidentiality.
• Sort and distribute mail, packages, and deliveries.
• Communicate messages accurately to staff in a timely manner.
• Assist with general administrative duties such as filing and scanning.
• Maintain a clean, organized, and professional reception area.
• Support facility leadership with assigned administrative tasks.
• Follow facility visitor, vendor, and access protocols.
• Respond to urgent situations by notifying the appropriate personnel.
• Maintain confidentiality of resident and facility information.

Skills

Customer service

Communication skills

Organizational skills

Professional demeanor

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Balmoral Nursing Home in Chicago, IL is seeking a friendly Receptionist to greet residents and visitors and manage front desk operations with professionalism.

You will answer calls, assist staff, handle mail, schedule visits, maintain confidentiality, and support daily administrative tasks in a busy long-term care setting.

Ideal candidates are organized, customer-focused, and capable of multitasking while representing the facility with a warm, welcoming demeanor.