Front Desk Receptionist — Homebase Housing Support

Help USA; Bronx (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance through Cigna

Paid Time Off

401(k) with Company contribution

Job summary

HELP USA seeks a Receptionist for the Homebase program at 1780 Grand Concourse, Bronx, NY 10457. You will be the first point of contact for clients, greeting visitors and answering calls with a warm, helpful approach as the program supports families and individuals at risk of homelessness.

Your role includes maintaining a neat reception area, directing callers, using electronic databases to identify district history, scheduling appointments, managing mail, and coordinating with on-site agencies

Qualifications

• High School Diploma or equivalent or equivalent experience and skills.
• Excellent organizational and communication skills in a fast-paced and demanding environment.
• Ability to follow oral and written instructions and take initiative.

Responsibilities

• Maintaining a neat, clean, and organized reception area.
• Welcoming visitors, determining the nature of their visit, and announcing their arrival to appropriate team members.
• Using electronic databases to determine clients’ community district and prior history with NYC shelters and/or Homebase.
• Scheduling appointments for clients and referrals from external agencies with Homebase team members and with on-site representatives from other agencies, updating the Program Intake Appointment Calendar.
• Receiving, sorting, and delivering incoming mail and packages.

Skills

Organizational skills

Communication skills

Multitasking

Team concepts

Computer literacy (MS Office)

Follow instructions

Dependable and resourceful

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

HELP USA seeks a Receptionist for the Homebase program at 1780 Grand Concourse, Bronx, NY 10457. You will be the first point of contact for clients, greeting visitors and answering calls with a warm, helpful approach as the program supports families and individuals at risk of homelessness.

Your role includes maintaining a neat reception area, directing callers, using electronic databases to identify district history, scheduling appointments, managing mail, and coordinating with on-site agencies