Front Desk Receptionist - Dermatology & Patient Experience

QualDerm Partners; Barrington (IL); On-site; USD 42,981,000 - 60,174,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) plan

PTO & holidays

Life insurance

Disability protection

Wellness plans

EAP

Employee discounts

Referral bonus

Job summary

QualDerm Partners is seeking a Front Office Receptionist in Barrington, IL to handle patient registration, verify insurance, and manage appointments. You will use the Practice Management System (EMR) to maintain records and ensure smooth patient flow while delivering exceptional service to patients and providers.

Requirements include a High School Diploma (Associate's preferred) and 1 year of healthcare customer service. Competitive pay and benefits are offered in a supportive team environment.

Qualifications

• 1 year of customer service experience in a healthcare office is preferred.
• Experience with medical office processes and patient intake is a plus.
• Ability to verify insurance and manage patient paperwork accurately.

Responsibilities

• Greet patients and visitors in person or by phone, answering inquiries or directing them as necessary.
• Record patient arrivals in the Practice Management System (EMR) and verify identity.
• Schedule appointments to optimize patient satisfaction and provider time.
• Verify insurance eligibility and financial status, and route issues to Billing as needed.
• Process patient copays and balances while maintaining confidentiality.

Skills

Customer service

Communication

EMR familiarity

Education

High School Diploma

Associate's Degree preferred

Tools

EMR System

Job description

QualDerm Partners is seeking a Front Office Receptionist in Barrington, IL to handle patient registration, verify insurance, and manage appointments. You will use the Practice Management System (EMR) to maintain records and ensure smooth patient flow while delivering exceptional service to patients and providers.

Requirements include a High School Diploma (Associate's preferred) and 1 year of healthcare customer service. Competitive pay and benefits are offered in a supportive team environment.