Front Desk Receptionist at Auto Dealership | Customer Care

Parkway KIA South; Rosharon (TX); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Résumé du poste

ParkwayKia is seeking a full-time Receptionist to greet customers, answer and route calls, and provide basic information with courtesy and professionalism. The role requires strong customer service and reliable availability.

Responsibilities include handling a multi-line phone system, taking messages, and performing clerical tasks. A valid driver’s license and high school diploma are required, with at least one year of customer service experience preferred.

Qualifications

• High School Diploma or GED required.
• Customer service experience of 1 year preferred.
• Valid driver's license required.
• Open availability to work varied shifts.

Responsabilités

• Greet customers and route calls using a multi-line phone system.
• Answer calls promptly and transfer or page as needed.
• Minimize hold times and verify information with callers.
• Screen calls and provide basic dealership information.
• Notify IT of any phone system issues and update phone directory.
• Perform clerical duties and take detailed messages for the team.

Connaissances

Customer service

Telephone etiquette

Communication skills

Formation

High School Diploma or GED

Outils

Phone system

Description du poste

ParkwayKia is seeking a full-time Receptionist to greet customers, answer and route calls, and provide basic information with courtesy and professionalism. The role requires strong customer service and reliable availability.

Responsibilities include handling a multi-line phone system, taking messages, and performing clerical tasks. A valid driver’s license and high school diploma are required, with at least one year of customer service experience preferred.