Auto Dealership Front Desk & Customer Experience Pro

Freedomfordusa; East Meadow (NY); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Contribution

Paid Holidays

Employee Purchase Program

Perks & Discount Program

Monthly Employee Celebrations

Paid Manufacturer Training

Company-Supplied Uniforms

Job summary

Autoworld Kia in East Meadow, NY is seeking a full-time Front Desk Receptionist to be the face of the dealership, greeting customers, answering calls, scheduling appointments, and providing administrative support. You will help maintain smooth daily operations with a friendly, professional demeanor.

Team collaboration with Sales, Service, Parts, and Management is essential, along with accurate record-keeping and strong attention to detail to ensure an exceptional guest experience from arrival to

Qualifications

• Front desk receptionist experience preferred.
• Automotive dealership experience is a plus, but not required.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers promptly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multi-line phone system.
• Schedule, confirm, and update appointments.
• Assist customers with general questions and direct them to the appropriate department.
• Maintain accurate customer information and appointment records within dealership systems.
• Coordinate communication between customers and the Sales, Service, Parts, and Management teams.
• Perform general administrative and clerical duties, including data entry.

Skills

Front desk experience

Customer service

Microsoft Office

Job description

Autoworld Kia in East Meadow, NY is seeking a full-time Front Desk Receptionist to be the face of the dealership, greeting customers, answering calls, scheduling appointments, and providing administrative support. You will help maintain smooth daily operations with a friendly, professional demeanor.

Team collaboration with Sales, Service, Parts, and Management is essential, along with accurate record-keeping and strong attention to detail to ensure an exceptional guest experience from arrival to