Automotive Front Desk & Customer Experience Specialist

Freedomfordusa; East Meadow (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Aflac Insurance

401(k) with Employer Match

Paid Holidays

Employee Purchase Program

Referral Programs

Perks & Discount Program

Monthly Employee Celebrations

Paid Manufacturer Training

Company-Supplied Uniforms

Job summary

Autoworld Kia in East Meadow, NY is seeking a full-time Front Desk Receptionist to be the face of the dealership, greeting customers, answering a multi-line phone system, and scheduling appointments. You will provide administrative support, maintain accurate customer information, and coordinate communications between departments.

A professional appearance and strong communication skills are essential. Generation Auto Group offers benefits including PTO, medical/dental/vision coverage, life

Qualifications

• Previous front desk receptionist, customer service, or administrative experience preferred.
• Automotive dealership experience is a plus, but not required.
• Excellent verbal and written communication skills.
• Friendly, outgoing, and customer-focused.

Responsibilities

• Greet customers promptly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multi-line phone system.
• Schedule, confirm, and update appointments.
• Assist customers with general questions and direct them to the appropriate department.
• Maintain accurate customer information and appointment records within dealership systems.
• Coordinate communication between customers and the Sales, Service, Parts, and Management teams.
• Perform general administrative and clerical duties, including data entry.
• Maintain a clean, organized, and professional reception and customer waiting area.
• Provide additional administrative support as needed to ensure efficient dealership operations.

Skills

Customer service

Communication skills

Organization

Multitasking

Microsoft Office

Dealership software

Punctuality

Teamwork

Tools

Microsoft Office

Dealership software

Job description

Autoworld Kia in East Meadow, NY is seeking a full-time Front Desk Receptionist to be the face of the dealership, greeting customers, answering a multi-line phone system, and scheduling appointments. You will provide administrative support, maintain accurate customer information, and coordinate communications between departments.

A professional appearance and strong communication skills are essential. Generation Auto Group offers benefits including PTO, medical/dental/vision coverage, life