Front Desk Receptionist/Administrative Assistant

STI; Nashville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

STI in Nashville, TN seeks an administrative professional to support executive staff by handling routine to moderate tasks. The role includes phone screening, mail distribution, calendar support, and meeting coordination on-site.

The position requires a bachelor's degree and at least one year of related experience, with education substitutable on a year-for-year basis. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's degree required; at least one year of progressively responsible experience or equivalent education.
• Experience may substitute education on a year-for-year basis.

Responsibilities

• Answering a multi-line phone
• Screening and directing calls
• Providing basic customer service to callers
• Distributing faxes and mail
• Maintaining shared inboxes
• Printing, filing, and distributing CDC reports
• Drafting, requesting approval for, and sending all staff emails
• Keying, tracking, and following up on maintenance requests
• Keying, tracking, and following up on IT-related requests
• Maintaining 7th floor conference room
• Tidying room at the end of the day
• Assisting with AV, as needed
• Approving or rescheduling meetings, as needed
• Assisting with conference room scheduling (other conf. rooms)
• Managers’ Meeting minutes
• Preparing newsletter

Skills

Phone handling

Customer service

Office admin

Education

Bachelor's degree

Tools

MS Office

Job description

Required

Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of Administrative detail; and performs related work as required. The following are examples of the major duties that will be needed from this position:

• Answering a multi-line phone
• Screening and directing calls
• Providing basic customer service to callers
• Distributing faxes and mail
• Maintaining shared inboxes
• Printing, filing, and distributing CDC reports
• Drafting, requesting approval for, and sending all staff emails
• Keying, tracking, and following up on maintenance requests
• Keying, tracking, and following up on IT-related requests
• Maintaining 7th floor conference room
• Tidying room at the end of the day
• Assisting with AV, as needed
• Approving or rescheduling meetings, as needed
• Assisting with conference room scheduling (other conf. rooms)
• Preparing newsletter

Required

Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of Administrative detail; and performs related work as required. The following are examples of the major duties that will be needed from this position:

• Phones
• Answering a multi-line phone
• Screening and directing calls
• Providing basic customer service to callers
• Distributing faxes and mail
• Maintaining shared inboxes
• Printing, filing, and distributing CDC reports
• Drafting, requesting approval for, and sending all staff emails
• Keying, tracking, and following up on maintenance requests
• Keying, tracking, and following up on IT-related requests
• Maintaining 7th floor conference room
• Tidying room at the end of the day
• Assisting with AV, as needed
• Approving or rescheduling meetings, as needed
• Assisting with conference room scheduling (other conf. rooms)
• Managers’ Meeting minutes
• Preparing newsletter

Preferred Education and Experience

Graduation from an accredited college or university with a bachelor's degree; and at least one year qualifying full- time increasingly responsible sub-professional experience or paraprofessional or professional experience. Experience may substitute education on a year for year basis.