Front Desk Receptionist

Sunset-Neurological-Group-LL; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Competitive salary

Job summary

Sunset Neurological Group LLC in Miami, FL seeks a friendly Front Desk Representative to greet patients and manage appointments. You will use practice software, verify insurance, collect co-pays, and coordinate referrals with a patient-centered approach.

The role requires strong communication, multitasking ability, and a high school diploma (associate degree preferred). Experience in medical offices and bilingual English/Spanish is highly valued.

Qualifications

• Experience as receptionist/front desk in medical office or customer service.
• Familiarity with medical terminology and insurance verification.
• Bilingual English/Spanish is a major plus for Miami market.

Responsibilities

• Welcome and check in patients with warmth and professionalism.
• Schedule, confirm, and manage appointments using practice software.
• Handle calls, emails, and patient questions with clear communication.
• Verify insurance, collect co-pays during visits.
• Coordinate referrals and maintain patient records and demographics.
• Keep front desk and waiting area tidy and inviting.

Skills

Receptionist experience

Bilingual EN/ES

Communication skills

Education

High school diploma

Associate degree (nice extra)

Tools

EMR/EHR systems

Practice management software

Insurance verification software

Job description

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• Competitive salary

About the Role:

Sunset Neurological Group LLC is looking for a friendly and organized Front Desk Representative to be the welcoming face of our practice in Miami, FL. This is a fantastic opportunity to join a dedicated medical team where your people skills and attention to detail make a real difference in patients' lives every day.

Responsibilities:

• Welcome and check in patients with warmth and professionalism.
• Use practice management software to schedule, confirm, and handle patient appointments.
• Handle and direct incoming phone calls, emails, and questions from patients.
• Check the patient’s insurance coverage and collect any co-pays during their visit.
• Coordinate referrals, maintain accurate and up-to-date patient records and demographic information, and communicate with insurance providers as needed.
• Keep the front desk and waiting area tidy and inviting.

Requirements:

• Professional experience as a receptionist, front desk associate, in a medical office, or in customer service.
• Comfortable working with medical terminology, handling insurance verification, and navigating EMR/EHR systems.
• Experience with insurance verification is a plus
• Strong communication and people skills
• Speaking both English and Spanish is a huge plus in the Miami market.
• Able to juggle multiple tasks and maintain organization in a busy clinical setting.
• A high school diploma or equivalent is needed, and an associate's degree is a nice extra.
• Possesses basic computer skills with the capability to quickly learn office software.

  About Us:

  Sunset Neurological Group LLC is a trusted neurology practice proudly serving the Miami, FL community with compassionate, expert care for a variety of neurological conditions. Patients count on us for personalized attention and advanced treatments, and our team takes pride in creating an exceptional experience at every visit. We maintain a supportive, team-focused environment where every member contributes to our patients’ well-being.