Front Desk Coordinator – Medical Office (Bilingual)

Sunset Neurological Group LLC; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Competitive salary

Job summary

Sunset Neurological Group LLC is seeking a friendly Front Desk Representative in Miami, FL to be the welcoming face of the practice. You will greet patients, manage check-in, and coordinate with clinicians to ensure a smooth patient experience. Ideal candidates have medical office or receptionist background, knowledge of insurance verification, and strong communication in English and Spanish. A high school diploma is required; an associate's degree is a plus.

Qualifications

• High school diploma or equivalent; associate's degree preferred.
• Experience in a medical office reception or customer service.
• Familiarity with insurance verification and EMR/EHR systems.
• Bilingual English/Spanish advantageous in the Miami market.
• Strong communication and organizational skills.

Responsibilities

• Welcome and check in patients with warmth and professionalism.
• Schedule, confirm, and manage patient appointments using practice software.
• Handle and direct incoming calls, emails, and patient inquiries.
• Verify insurance coverage and collect co-pays during visits.
• Coordinate referrals and maintain accurate patient records and demographics.
• Keep the front desk and waiting area tidy and inviting.

Skills

Front desk experience

Medical terminology

Insurance verification

Communication skills

Bilingual English/Spanish

multitasking

Basic computer skills

Education

High school diploma or equivalent

Associate's degree (nice extra)

Tools

EMR/EHR software

Practice management software

Microsoft Office

Job description

Sunset Neurological Group LLC is seeking a friendly Front Desk Representative in Miami, FL to be the welcoming face of the practice. You will greet patients, manage check-in, and coordinate with clinicians to ensure a smooth patient experience. Ideal candidates have medical office or receptionist background, knowledge of insurance verification, and strong communication in English and Spanish. A high school diploma is required; an associate's degree is a plus.