Medical Front Desk Specialist - Bilingual

Sunset-Neurological-Group-LL; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Competitive salary

Job summary

Sunset Neurological Group LLC in Miami, FL seeks a friendly Front Desk Representative to greet patients and manage appointments. You will use practice software, verify insurance, collect co-pays, and coordinate referrals with a patient-centered approach.

The role requires strong communication, multitasking ability, and a high school diploma (associate degree preferred). Experience in medical offices and bilingual English/Spanish is highly valued.

Qualifications

• Experience as receptionist/front desk in medical office or customer service.
• Familiarity with medical terminology and insurance verification.
• Bilingual English/Spanish is a major plus for Miami market.

Responsibilities

• Welcome and check in patients with warmth and professionalism.
• Schedule, confirm, and manage appointments using practice software.
• Handle calls, emails, and patient questions with clear communication.
• Verify insurance, collect co-pays during visits.
• Coordinate referrals and maintain patient records and demographics.
• Keep front desk and waiting area tidy and inviting.

Skills

Receptionist experience

Bilingual EN/ES

Communication skills

Education

High school diploma

Associate degree (nice extra)

Tools

EMR/EHR systems

Practice management software

Insurance verification software

Job description

Sunset Neurological Group LLC in Miami, FL seeks a friendly Front Desk Representative to greet patients and manage appointments. You will use practice software, verify insurance, collect co-pays, and coordinate referrals with a patient-centered approach.

The role requires strong communication, multitasking ability, and a high school diploma (associate degree preferred). Experience in medical offices and bilingual English/Spanish is highly valued.