Front Desk Receptionist

Foot and Ankle Specialists of the Mid-Atlantic, LLC; Suitland (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading medical office is seeking a Front Desk Receptionist to provide essential administrative support. The role involves managing patient interactions, scheduling appointments, and maintaining records in a fast-paced environment. Ideal candidates will have strong communication skills and a background in medical administration.

Benefits

Health, Life, and Disability Insurance

401(k) with company match

Employee discounts

PTO and holidays

Qualifications

• 2+ years’ administrative support experience in a medical setting preferred.
• Knowledge of health insurance processes and medical terminology preferred.
• Technologically savvy and familiar with office software.

Responsibilities

• Welcome patients and manage patient flow.
• Schedule appointments and handle billing issues.
• Prepare reports and assist with office tasks.

Skills

Effective communication

Customer service

Attention to detail

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Google Workspace

Job description

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Description

The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. Responsibilities include patient customer service, scheduling, data entry, managing electronic health records, and patient education.

Job Details

The role involves a wide spectrum of tasks to support the medical office operations.

Required Skills and Experience

• High School Diploma/GED or equivalent
• Effective communication and relationship-building skills with patients, staff, and the public
• 2+ years’ administrative support experience in a medical setting (preferred)
• Knowledge of health insurance processes, medical terminology, CPT, and ICD codes (preferred)
• Excellent customer service skills
• Ability to work in a fast-paced environment with professionalism
• Strong work ethic, teamwork, flexibility, and willingness to learn
• Effective multitasking, communication, and attention to detail skills, with a focus on customer satisfaction
• Mandatory HIPAA compliance and good judgment
• Technologically savvy, familiar with Microsoft Office and Google Workspace (Word, Excel)

Responsibilities

• Welcome patients, answer questions, and address concerns
• Answer calls, provide information, and transfer or take messages
• Schedule appointments and register new patients
• Manage patient flow and update records
• Collect payments, verify insurance, and handle billing issues
• Maintain schedules for multiple doctors and manage inventory
• Prepare reports, manage referrals, and assist with office tasks

Physical Requirements

Must be able to sit, talk, hear, use hands, lift up to 50 pounds occasionally, and perform repetitive motions. Accommodations available for disabilities.

Benefits Offered

• Health, Life, and Disability Insurance
• 401(k) with company match
• Employee discounts, PTO, and holidays

Pay Rate

$20 - $22/hour

Additional Details

• Entry level, full-time position in medical administration