Front Desk Receptionist

A Healthy Smile Family and Cosmetic Dentistry; South Carolina; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary based on experience

Health and vision insurance

PTO (paid time off)

401(k) with employer match

Continuing education and professional開

Positive and supportive team

Job summary

A Healthy Smile Family and Cosmetic Dentistry in Rock Hill, SC is seeking a Dental Insurance Coordinator to verify benefits, submit claims, and resolve billing issues. You will partner with patients and the dental team to ensure accurate, timely claims and smooth practice operations.

The ideal candidate has 1–2 years of dental insurance experience, strong communication skills, and a detail-oriented mindset, with familiarity in Dentrix or Eaglesoft preferred.

Qualifications

• High school diploma or equivalent (required).
• 1–2 years of dental insurance billing or coordination experience preferred.
• Strong knowledge of dental insurance plans, codes, and terminology.
• Excellent communication and customer service skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Experience with dental practice management software (Dentrix, Eaglesoft or similar).
• Ability to work independently and as part of a team.

Responsibilities

• Verify patient insurance benefits and coverage before appointments.
• Submit and track dental insurance claims for procedures performed.
• Follow up on unpaid or denied claims and resolve issues with providers.
• Explain insurance benefits and coverage to patients clearly.
• Assist patients with billing inquiries and payment issues.
• Maintain accurate patient records and document insurance information.
• Process and update insurance information in the system.
• Collaborate with front office for smooth patient flow and accurate billing.
• Stay up-to-date with insurance policies and industry changes.

Skills

Dental insurance billing

Claims processing

Customer service

Communication skills

Attention to detail

Teamwork

Dentrix/Eaglesoft

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

Job Description

Job Description

Job Title: Dental Insurance Coordinator

Location: Rock Hill, SC

Job Type: Full-Time or Part-Time

About Us

We are a well-established, patient-focused dental practice in Rock Hill, SC, dedicated to providing high-quality dental care in a comfortable and welcoming environment. Our team of professionals is passionate about helping patients maintain optimal oral health, and we are looking for an organized, detail-oriented, and proactive Dental Insurance Coordinator to join our dynamic team.

Job Description

As a Dental Insurance Coordinator, you will play a crucial role in ensuring our patients' dental insurance claims are processed accurately and efficiently. You will work closely with patients, insurance companies, and the dental team to verify insurance benefits, submit claims, and resolve any billing or claims-related issues. Your exceptional communication skills and attention to detail will help create a seamless experience for both our patients and the practice.

Key Responsibilities

• Verify patient insurance benefits and coverage before appointments.
• Submit and track dental insurance claims for procedures performed.
• Follow up on unpaid or denied claims and work with insurance providers to resolve issues.
• Explain insurance benefits and coverage to patients in a clear, understandable manner.
• Assist patients with billing inquiries and help resolve payment issues.
• Maintain accurate patient records and ensure proper documentation of insurance information.
• Process and update insurance information in our system.
• Work collaboratively with the front office team to ensure smooth patient flow and accurate billing.
• Stay up-to-date with insurance policies, procedures, and industry changes.

Qualifications

• High school diploma or equivalent (required).
• 1-2 years of experience in dental insurance billing or coordination (preferred).
• Strong knowledge of dental insurance plans, codes, and terminology.
• Excellent communication and customer service skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Proficiency in dental practice management software (experience with Dentrix, Eaglesoft, or similar systems is a plus).
• Ability to work independently and as part of a team.

Benefits

• Competitive salary based on experience.
• Health and vision insurance.
• Paid time off (PTO).
• 401(k) with employer match.
• Continuing education and professional development opportunities.
• Positive and supportive team environment.

We look forward to meeting you and welcoming you to our team!