Dental Front Desk Coordinator (with experience only!)

The JOY FM; North Augusta, Northern (GA, KY); Hybrid; USD 34,000 - 48,000; Full time

Job summary

The JOY FM is seeking a Dental Front Desk Coordinator with experience to manage dental insurance claims, billing, and patient accounts. You will ensure accurate reimbursements, maintain records, and support efficient financial operations in a fast-paced dental practice.

Responsibilities include processing claims, reviewing policies, following up on denials, and delivering excellent customer service to patients and providers. Strong knowledge of dental coding and EMR/EHR systems is preferred.

Qualifications

• Proven experience in dental office settings with a strong focus on dental insurance claims processing and billing.
• Proficiency with Microsoft Office suite, billing software, EMR/EHR systems, and healthcare claims management tools.
• Knowledge of dental coding and terminology; familiarity with dental records management.

Responsibilities

• Process dental insurance claims efficiently using billing software.
• Review and interpret insurance policies including DRG, CPT, ICD-9/10 to facilitate correct claim processing.
• Follow up on unpaid or denied claims by communicating with insurance companies and patients.
• Maintain detailed records of dental billing, records, and coding activities for audit readiness.
• Provide excellent customer service addressing inquiries related to coverage, billing issues, and payments.
• Collaborate with healthcare providers to verify patient coverage and document procedures properly.
• Stay updated on healthcare claims practices and dental billing regulations.

Skills

Dental insurance claims processing

Billing experience

Customer service

Tools

Microsoft Office Suite

Billing software

EMR/EHR systems

Healthcare claims management tools

Job description

Dental Front Desk Coordinator (with experience only!)

Description:
Job description We are seeking a dedicated and detail-oriented Dental Insurance Coordinator (Claims/Billing) to join our dynamic healthcare team. In this vital role, you will manage dental insurance claims, billing processes, and patient accounts to ensure accurate and timely reimbursements. Your expertise will help streamline operations, improve patient satisfaction, and support the overall efficiency of our dental practice. If you thrive in a fast-paced environment and possess a passion for dental care administration, this is an excellent opportunity to contribute to a thriving organization committed to exceptional patient care. Responsibilities Process dental insurance claims efficiently using billing software. Review and interpret insurance policies, including understanding DRG (Diagnosis-Related Group), CPT coding, ICD-9, ICD-10, and ICD coding standards to facilitate correct claim processing. Follow up on unpaid or denied claims by communicating with insurance companies and patients to resolve discrepancies promptly. Maintain detailed records of dental billing, dental records, and dental coding activities to support audit readiness and compliance. Provide excellent customer service by addressing patient inquiries related to insurance coverage, billing issues, and payment options. Collaborate with healthcare providers to verify patient coverage details and ensure proper documentation of dental procedures. Stay updated on healthcare claims management practices, dental insurance regulations, and changes in dental terminology affecting billing procedures. Join us as a Dental Insurance Coordinator (Claims/Billing) and play a crucial role in delivering seamless financial operations that enhance patient experiences while supporting our mission of providing outstanding dental care!

Qualifications:
Proven experience in dental office settings with a strong focus on dental insurance claims processing and billing. Proficiency with Microsoft Office suite, billing software, EMR/EHR systems, and healthcare claims management tools. Knowledge of dental coding. Familiarity with dental terminology, dental records management, and dental insurance policies. Excellent organizational skills with attention to detail for handling complex billing processes accurately. Strong customer service skills with the ability to communicate clearly and professionally with patients and insurance providers. Ability to adapt quickly to evolving healthcare regulations and billing procedures.

Responsibilities

• Process dental insurance claims efficiently using billing software.
• Review and interpret insurance policies, including understanding DRG (Diagnosis-Related Group), CPT coding, ICD-9, ICD-10, and ICD coding standards to facilitate correct claim processing.
• Follow up on unpaid or denied claims by communicating with insurance companies and patients to resolve discrepancies promptly.
• Maintain detailed records of dental billing, dental records, and dental coding activities to support audit readiness and compliance.
• Provide excellent customer service by addressing patient inquiries related to insurance coverage, billing issues, and payment options.
• Collaborate with healthcare providers to verify patient coverage details and ensure proper documentation of dental procedures.
• Stay updated on healthcare claims management practices, dental insurance regulations, and changes in dental terminology affecting billing procedures.

Qualifications

• Proven experience in dental office settings with a strong focus on dental insurance claims processing and billing.
• Proficiency with Microsoft Office suite, billing software, EMR/EHR systems, and healthcare claims management tools.
• Knowledge of dental coding.
• Familiarity with dental terminology, dental records management, and dental insurance policies.
• Excellent organizational skills with attention to detail for handling complex billing processes accurately.
• Strong customer service skills with the ability to communicate clearly and professionally with patients and insurance providers.
• Ability to adapt quickly to evolving healthcare regulations and billing procedures.