Front Desk Receptionist

A Healthy Smile Family and Cosmetic Dentistry; Rock Hill (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer match

Competitive salary based on experience

Employee discounts

Flexible schedule

Health insurance

Vision insurance

Opportunity for advancement

Paid time off (PTO)

Training & development

Continuing education opportunities

Job summary

A family and cosmetic dental practice in Rock Hill, SC, is seeking a detail-oriented Dental Insurance Coordinator to ensure accurate processing of insurance claims. This position involves working with patients and insurance companies to facilitate billing procedures. Candidates should possess strong knowledge of dental insurance and excellent communication skills. Benefits include 401(k) matching, health insurance, and a positive team environment.

Qualifications

• 1–2 years of experience in dental insurance billing or coordination preferred.
• Strong knowledge of dental insurance plans, codes, and terminology required.
• Ability to work independently and as part of a team.

Responsibilities

• Verify patient insurance benefits and coverage before appointments.
• Submit and track dental insurance claims for procedures performed.
• Follow up on unpaid or denied claims.

Skills

Dental insurance knowledge

Communication skills

Customer service skills

Organizational skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Dental practice management software

Job description

Job Title

Dental Insurance Coordinator

Location

Rock Hill, SC

Job Type

Full-Time or Part-Time

About Us

We are a well‑established, patient‑focused dental practice in Rock Hill, SC, dedicated to providing high‑quality dental care in a comfortable and welcoming environment. Our team of professionals is passionate about helping patients maintain optimal oral health, and we are looking for an organized, detail‑oriented, and proactive Dental Insurance Coordinator to join our dynamic team.

Job Description

As a Dental Insurance Coordinator, you will play a crucial role in ensuring our patients" insurance claims are processed accurately and efficiently. You will work closely with patients, insurance companies, and the dental team to verify insurance benefits, submit claims, and resolve any billing or claims‑related issues. Your exceptional communication skills and attention to detail will help create a seamless experience for both our patients and the practice.

Key Responsibilities

• Verify patient insurance benefits and coverage before appointments.
• Submit and track dental insurance claims for procedures performed.
• Follow up on unpaid or denied claims and work with insurance providers to resolve issues.
• Explain insurance benefits and coverage to patients in a clear, understandable manner.
• Assist patients with billing inquiries and help resolve payment issues.
• Maintain accurate patient records and ensure proper documentation of insurance information.
• Process and update insurance information in our system.
• Work collaboratively with the front office team to ensure smooth patient flow and accurate billing.
• Stay up‑to‑date with insurance policies, procedures, and industry changes.

Qualifications

• High school diploma or equivalent (required).
• 1–2 years of experience in dental insurance billing or coordination (preferred).
• Strong knowledge of dental insurance plans, codes, and terminology.
• Excellent communication and customer service skills.
• Ability to multitask and manage multiple priorities in a fast‑paced environment.
• Strong attention to detail and organizational skills.
• Proficiency in dental practice management software (experience with Dentrix, Eaglesoft, or similar systems is a plus).
• Ability to work independently and as part of a team.

Benefits

• 401(k) with employer match
• 401(k) matching
• Competitive salary, based on experience
• Employee discounts
• Flexible schedule
• Health insurance
• Vision insurance
• Opportunity for advancement
• Paid time off (PTO)
• Training & development
• Wellness resources
• Continuing education and professional development opportunities
• Positive and supportive team environment

How to Apply

If you are a motivated, detail‑oriented individual with a passion for dental insurance coordination, we encourage you to apply! Please submit your resume and a cover letter highlighting your experience to [e-mail] or call us at [phone].

Additional Information

We look forward to meeting you and welcoming you to our team!