Front Desk Receptionist

The Citadel; South Carolina; On-site; USD 17,000 - 22,000; Part time

Job summary

The Citadel, The Military College of South Carolina, is seeking a part-time Front Desk Receptionist for the Academic Support Center to work Monday - Thursday evenings.

Responsibilities include greeting students and visitors, assisting with scheduling through WC Online, and handling various administrative duties in a high-volume environment. Must be able to work independently and maintain center policies with professional courtesy.

Qualifications

• Must have a high school diploma and a minimum of two (2) years of administrative experience.
• Strong customer service skills in a fast-paced environment.
• Proficient with Excel/Google Docs and able to work independently.

Responsibilities

• Greet students, faculty, staff, and visitors as they enter the center.
• Assist students with scheduling appointments using WC Online.
• Handle administrative tasks: emails, forms, exams, rosters, and copies.
• Monitor testing room video and computer lab for student testing.
• Manage a multi-phone line system and direct calls accordingly.

Skills

Customer service

Administrative duties

Multi-line phone handling

Greet visitors

Education

High school diploma

Associate's degree (preferred)

Tools

Excel

Google Docs

Job description

The Citadel, The Military College of South Carolina, is seeking applicants for a part-time Front Desk Receptionist in our Academic Support Center to work Monday - Thursday evenings.

In this role, you will:

• Be responsible for assisting students with scheduling appointments using WC Online
• Politely and professionally greet students, faculty, staff, and visitors who enter the center
• Handle administrative duties throughout the shift (checking and responding to emails, printing ATP forms and tests sent by professors, filing tests, completing exam spreadsheet daily, completing testing roster, making copies, and checking for students testing with accommodations, etc.).
• Monitor video recording of the testing room for students testing and the computer lab
• Be sure all students are following the center policies.
• Must be able to manage a multi-phone line system and direct calls accordingly.
• Proficient with Excel/Google Docs
• Able to work independently in a high-volume environment
• Able to work well with students, faculty, staff, and visitors
• Assist with filing, event planning, assist with evening workshops hosted by the SSC, and monitoring ESP tutoring classrooms

Minimum Qualifications:

Must have a high school diploma and a minimum of two (2) years of experience in an administrative setting. Must have strong customer service skills, be able to work in a fast-paced environment, be organized, and be able to work independently.

Preferred Qualifications

Associate's degree with 3-5 years of administrative experience.