Front Desk Receptionist

Atlantic Brain and Spine PA; Pine Valley Estates (NC); On-site; USD 23,000 - 26,000; Full time

Job summary

Atlantic Brain and Spine PA is seeking a Front Desk Receptionist in North Carolina. The role involves greeting patients, registering accounts, scheduling appointments and processing referrals, while handling payments and maintaining confidentiality.

The position is full-time and requires organization and professional communication. Responsibilities include coordinating check-in/check-out, notifying clinicians of arrivals, scanning records into the EMR, and keeping the reception area orderly to

Qualifications

• Minimum of one year experience in a medical office reception
• Ability to handle confidential information with discretion
• Strong communication and organizational skills
• Willingness to work full-time
• Experience with EMR and patient scheduling is a plus

Responsibilities

• Greet patients and visitors in person or on the telephone
• Register patient accounts and manage check-in/check-out
• Process outgoing referrals and schedule appointments
• Handle payment collections and postings
• Improve patient satisfaction and optimize provider time and room utilization
• Notify providers and staff of patient arrivals
• Scan medical records into the EMR (paper, CD images)
• Maintain patient confidentiality and privacy
• Answer telephone calls and direct inquiries
• Keep reception area clean and organized

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

3 days ago Requisition ID: 1007

Salary Range: $17.00 To $19.00 Hourly

Role and Responsibilities

The medical office assistant will have a minimum of one-year experience and be an integral part of the patient care team. This is a full-time position, and will handle the use of confidential information. This position will cross cover between check-in and check-out. Primary duties are as follows:

• Greet patients and visitors, in person or on the telephone
• Registration of patient accounts
• Process outgoing referrals
• Scheduling of patient appointments
• Payment collections and postings
• Optimizes patient's satisfaction, provider time and treatment room utilization by scheduling appointments
• Notifying providers and clinical staff of patient's arrival
• Scanning medical records in the EMR, including but not limited to paper documents and CD images
• Protects patient's rights by maintaining confidentiality of personal and financial information
• Answers the telephone
• Maintain the cleanliness of the reception area