Front Desk Receptionist

ADP, Inc.; Wilmington (NC); On-site; USD 23,000 - 26,000; Full time

Job summary

ADP, Inc. in the United States is seeking a Front Desk Receptionist to support the medical office team. The role requires a minimum of one year of experience and includes check-in/check-out, patient registration, scheduling, and basic clerical duties.

You will greet patients, handle referrals and payments, protect patient confidentiality, scan records in the EMR, and maintain a clean reception area. This full-time position requires excellent communication and organization in a busy clinical

Qualifications

• Minimum of one year experience in a medical office or similar setting.
• Proficiency in patient check-in and check-out processes.

Responsibilities

• Greet patients and visitors in person or by phone.
• Register patient accounts and process appointments.
• Process outgoing referrals.
• Schedule patient appointments.
• Handle payment collections and postings.
• Optimize patient satisfaction and provider time through scheduling.
• Notify providers and clinical staff of patient arrivals.
• Scan medical records in EMR (paper, CD images).
• Maintain patient confidentiality of personal and financial information.
• Answer the telephone.
• Maintain the reception area cleanliness.

Skills

1 year experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

3 days ago Requisition ID: 1007

Salary Range: $17.00 To $19.00 Hourly

Role and Responsibilities

The medical office assistant will have a minimum of one-year experience and be an integral part of the patient care team. This is a full-time position, and will handle the use of confidential information. This position will cross cover between check-in and check-out. Primary duties are as follows:

• Greet patients and visitors, in person or on the telephone
• Registration of patient accounts
• Process outgoing referrals
• Scheduling of patient appointments
• Payment collections and postings
• Optimizes patient's satisfaction, provider time and treatment room utilization by scheduling appointments
• Notifying providers and clinical staff of patient's arrival
• Scanning medical records in the EMR, including but not limited to paper documents and CD images
• Protects patient's rights by maintaining confidentiality of personal and financial information
• Answers the telephone
• Maintain the cleanliness of the reception area