Front Desk Receptionist

Arizona Biltmore Dentistry; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading dental practice in Phoenix as a Front Desk Receptionist/Patient Intake Coordinator. This role is perfect for someone passionate about providing exceptional patient care in a supportive environment. You'll be responsible for admitting patients, creating medical charts, and scheduling appointments, all while ensuring a welcoming atmosphere. If you're organized, compassionate, and thrive in a dynamic setting, this opportunity is for you. Be part of a team that values holistic oral health and patient-centered care, making a real difference in the lives of others.

Qualifications

• Experience in front office administration in a dental setting preferred.
• Familiarity with procedure codes and scheduling appointments.

Responsibilities

• Admit patients and create medical charts based on practice guidelines.
• Schedule appointments and ensure efficient workflow in the center.

Skills

Patient Care

Problem-Solving

Communication

Organizational Skills

Education

High School Diploma

Front Office Administration Certification

Job description

Position Summary:

Arizona Biltmore Dentistry, a leading dental practice in Phoenix, AZ, is seeking an organized and compassionate Front Desk Receptionist/Patient Intake Coordinator to join our team.

We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.

Responsibilities:

• Work under the general direction of the practice manager
• Admit patients
• Create medical charts, either electronically or paper, based on center practice
• Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Utilize problem-solving skills to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize collateral as needed
• Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind
• Assist Front Office Administrator with the following duties
  1. Be familiar with procedure codes
  2. Know daily deposit amounts and make reports as requested
  3. Perform all other non-clinical duties as assigned

Qualifications:

• Front office admin experience in a dental office preferred
• Previous experience working patient admissions
• Previous experience scheduling medical appointments and treatment plans

We are an equal opportunity employer