Front Desk Receptionist

Scott Conner Human Capital Solutions; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

An established industry player in dental care is seeking a Front Desk Receptionist/Patient Intake Coordinator to enhance patient experiences. This role is vital in ensuring a smooth workflow by admitting patients, scheduling appointments, and creating a welcoming environment. If you are passionate about patient care and thrive in a supportive setting, this is the perfect opportunity for you. Join a team that values compassion and excellence in dental care, and contribute to a holistic approach to oral health. Your organizational skills and customer service expertise will make a significant impact in this rewarding position.

Qualifications

• Experience in front office administration preferred.
• Familiarity with procedure codes and scheduling appointments.

Responsibilities

• Admit patients and create medical charts.
• Schedule appointments and manage center calendar.
• Answer incoming calls and provide patient support.

Skills

Organizational Skills

Customer Service

Problem-Solving

Education

High School Diploma

Experience in Dental Office

Job description

Position Summary:

Arizona Biltmore Dentistry, a leading dental practice in Phoenix, AZ, is seeking an organized and compassionate Front Desk Receptionist/Patient Intake Coordinator to join our team.

We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.

Responsibilities:

• Work under the general direction of the practice manager
• Admit patients
• Create medical charts, either electronically or paper, based on center practice
• Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Utilize problem-solving skills to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize collateral as needed
• Monitor patient wait times and work with staff to provide non-clinical assistance when they are running behind
• Assist Front Office Administrator with the following duties
  1. Be familiar with procedure codes
  2. Know daily deposit amounts and make reports as requested
  3. Perform all other non-clinical duties as assigned

Qualifications:

• Front office admin experience in a dental office preferred
• Previous experience working patient admissions
• Previous experience scheduling medical appointments and treatment plans

We are an equal opportunity employer