Front Desk Receptionist

Flexzo Ai; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Free parking

Paid sick time

Paid time off

Job summary

Flexzo Ai in United States (Howard Beach, NY) seeks a Front Desk Receptionist to greet guests, manage calls, and maintain patient information in EHR systems. This full-time, in-person role requires accuracy, reliability, and HIPAA compliance in a fast-paced healthcare setting.

The ideal candidate will handle scheduling, information provision, and inter-office coordination while maintaining professional standards and a patient-first attitude. Competitive hourly pay and benefits are offered.

Qualifications

• Minimum of one year experience in a medical office.
• Experience with EMR, EHR, Microsoft Office, Teams, eligibility, referrals, data entry.
• Knowledge of medical terminology and HIPAA compliance
• Attention to detail
• Must be reliable and punctual.
• Must be able to work in a fast-paced environment with heavy phone volume.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer high volume incoming phone calls and direct them to the appropriate person
• Provide basic and accurate information in-person and via phone/email
• Schedule appointments
• Update insurance information in EHR
• Maintain HIPAA office standards and procedures per health care regulation state and federal regulations
• Coordinate with other offices to ensure that patients receive the best patient care and staff assistance
• Maintain office inventory as needed
• Maintain office work flow to reduce delays. Announce any delays to patients waiting to be seen.
• Maintain office safety per state and federal regulations
• Perform other related duties as assigned by supervisor or manager.

Skills

Phone etiquette

Attention to detail

Reliability & punctuality

Fast-paced environment

Education

High school diploma or equivalent

Tools

EMR/EHR

Microsoft Office

Teams

Job description

• Greet and welcome guests as soon as they arrive at the office
• Answer high volume incoming phone calls and direct them to the appropriate person
• Provide basic and accurate information in-person and via phone/email
• Schedule appointments
• Update insurance information in EHR
• Maintain HIPAA office standards and procedures per health care regulation state and federal regulations
• Coordinate with other offices to ensure that patients receive the best patient care and staff assistance
• Maintain office inventory as needed
• Maintain office work flow to reduce delays. Announce any delays to patients waiting to be seen.
• Maintain office safety per state and federal regulations
• Perform other related duties as assigned by supervisor or manager.

FRONT DESK RECEPTIONIST

Pay: $20.00 - $22.00 per hour

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer high volume incoming phone calls and direct them to the appropriate person
• Provide basic and accurate information in-person and via phone/email
• Schedule appointments
• Update insurance information in EHR
• Maintain HIPAA office standards and procedures per health care regulation state and federal regulations
• Coordinate with other offices to ensure that patients receive the best patient care and staff assistance
• Maintain office inventory as needed
• Maintain office work flow to reduce delays. Announce any delays to patients waiting to be seen.
• Maintain office safety per state and federal regulations
• Perform other related duties as assigned by supervisor or manager.

Job description

• Greet and welcome guests as soon as they arrive at the office
• Answer high volume incoming phone calls and direct them to the appropriate person
• Provide basic and accurate information in-person and via phone/email
• Schedule appointments
• Update insurance information in EHR
• Maintain HIPAA office standards and procedures per health care regulation state and federal regulations
• Coordinate with other offices to ensure that patients receive the best patient care and staff assistance
• Maintain office inventory as needed
• Maintain office work flow to reduce delays. Announce any delays to patients waiting to be seen.
• Maintain office safety per state and federal regulations
• Perform other related duties as assigned by supervisor or manager.

Required

• Minimum of one year experience in a medical office.
• Experience with EMR, EHR, Microsoft Office, Teams, eligibility, referrals, data entry.
• Knowledge of medical terminology and HIPAA compliance
• Attention to detail
• Must be reliable and punctual.
• Must be able to work in a fast-paced environment with heavy phone volume.

Education: High school diploma or equivalent

Job Type: Full-time

Benefits

• Employee discount
• Free parking
• Paid sick time
• Paid time off

Experience

• EMR: 1 year (Required)

Ability To Commute

• Howard Beach, NY 11414 (Required)

Work Location: In person