Front Desk

Advocare LLC; Marlton (NJ); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

Dental & vision

HSAs/FSAs

401(k) retirement plan

Paid time off

Commuter benefits

Disability insurance

Life insurance

Job summary

Advocare LLC in Marlton, NJ seeks a friendly Front Desk Receptionist to greet patients, manage front-office communications, and support administrative and scheduling tasks for a welcoming patient experience.

The ideal candidate will deliver excellent customer service, maintain professionalism and confidentiality, and adapt in a fast-paced environment while coordinating with staff and visitors.

Qualifications

• High school diploma required; medical office experience preferred.
• EMR familiarity is a plus.
• Strong customer service and professional demeanor.
• Ability to manage calls and scheduling accurately.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Type correspondence and office memos as directed

Skills

Customer service

Communication skills

Professionalism

Confidentiality

Interpersonal skills

Multitasking

Detail-oriented

Education

High School Diploma or equivalent

Front desk or medical office experience preferred

EMR familiarity a plus

Tools

EMR software

Job description

Description

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Front Desk Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Schedule and confirm patient appointments
• Transfer calls and take accurate messages according to office procedures
• Greet patients and visitors and notify the appropriate team member of their arrival
• Collect and post co-pays and communicate outstanding balances
• Check patients out and follow proper check-out protocols
• Type correspondence and office memos as directed

Front Desk Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment

Education and Experience:

• High School Diploma or equivalent required
• Front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Benefits Available:

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners insurance

Part-time Benefits:

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts

Requirements

Education and Experience:

• High School Diploma or equivalent required
• Front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus