Front Desk Receptionist

Precision Healthcare Specialists LLC; Cape Coral (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Precision Healthcare Specialists LLC is seeking a Front Desk Receptionist to deliver a warm, patient-focused experience. You will greet patients, schedule appointments, collect copays, and document information in our EMR system.

This role requires HIPAA knowledge, strong communication, and the ability to multitask in a busy medical office; prior experience expected.

Qualifications

• High school diploma or equivalent.
• Strong phone skills and customer service experience.
• Ability to multitask and stay organized with high accuracy.
• Knowledge of medical terminology and HIPAA laws.
• Medical office: 1 year (Required)

Responsibilities

• Greeting patients, scheduling appointments, and collecting copays and patient payments.
• Documenting patient information using our EMR system.
• Communicating with patients via phone, email, and in-person regarding their visit with our doctor and any issues that need to be addressed first before making any decisions about their condition or treatment options.
• Reviewing patient histories, charts, and discussing concerns with patients and directing inquiries to the appropriate channel.
• Collecting copays and other payments from patients during their visit with our doctor.

Skills

Phone communication

Customer service

Multitasking

HIPAA knowledge

Education

High School Diploma

Tools

EMR software

Job description

Description

As a Front Desk Receptionist, you will be responsible for the customer experience. We are looking for someone who is passionate about helping people.

JOB RESPONSIBILITIES:

• Greeting patients, scheduling appointments, and collecting copays and patient payments.
• Documenting patient information using our EMR system.
• Communicating with patients via phone, email, and in-person regarding their visit with our doctor and any issues that need to be addressed first before making any decisions about their condition or treatment options.
• Reviewing patient histories, charts, and discussing concerns with patients and directing inquiries to the appropriate channel.
• Collecting copays and other payments from patients during their visit with our doctor.

Requirements

• High school diploma or equivalent required.
• Strong phone skills and customer service experience.
• Ability to multitask and stay organized with a high degree of accuracy.
• Knowledge of medical terminology and HIPAA laws required.
• Medical office: 1 year (Required)