Front Desk Receptionist

Urban Atelier Group; New York (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off and holidays

Job summary

Urban Atelier Group is seeking a friendly Receptionist in New York to manage front desk and support daily operations. You will be the first point of contact for visitors, clients, and staff, handle calls, schedule appointments, and provide general office support to ensure smooth operations.

Ideal candidates have a high school diploma, strong communication and organizational skills, proficiency in Microsoft Office, and a professional demeanor.

Qualifications

• High school diploma or equivalent (additional education or certifications a plus).
• Proven experience as a receptionist or in a similar role is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Greet visitors and guests and direct them as needed.
• Handle incoming calls, deliver messages, and route to appropriate staff.
• Schedule appointments and manage calendars.
• Maintain a neat, welcoming reception area at all times.
• Handle mail, packages, and deliveries with proper labeling and distribution.
• Manage visitor logs and building security procedures as required.
• Provide general administrative support (filing, scanning, photocopying, faxing).
• Assist with office projects and event coordination as needed.

Skills

Communication

Organizational skills

Multitasking

Customer service

Professional demeanor

Education

High school diploma

Tools

MS Office

Phone systems

Job description

Urban Atelier Group (UAG) is aconstruction management firm rooted in New York City that approaches building projects with the mindset and rigor of an atelier, a collaborative workshop where creativity, craftsmanship, and problem solving converge. UAG distinguishes itself through integrity, transparency, thoughtful planning, and commitment to community impact. UAG integrates safety, culture, and operations into a unified delivery model that ensures projects are executed with precision from early planning through completion.

Job Summary

We are looking for a friendly and professional Receptionist to manage our front desk and perform various administrative tasks. The ideal candidate will be the first point of contact for visitors, clients, and staff. They will also be responsible for handling phone calls, scheduling appointments, and providing general office support to ensure smooth and efficient operations.

Main Responsibilities

• Greeting Visitors and Guests: Warmly greet all visitors, clients, and staff upon arrival. Ensure they are properly checked in, provide necessary information, and direct them to the appropriate person or department.
• Handling Incoming Calls: Answer, screen, and direct phone calls professionally and promptly. Take accurate messages and ensure they are delivered to the correct person in a timely manner.
• Appointment Scheduling: Manage calendars and schedule meetings, appointments, and conference rooms for staff and executives. Ensure no scheduling conflicts occur and communicate changes or cancellations efficiently.
• Managing the Reception Area: Maintain a neat, clean, and welcoming front desk and reception area at all times. Ensure that the waiting area is comfortable for guests, with magazines, refreshments, or other amenities as needed.
• Mail and Package Handling: Receive, sort, and distribute incoming mail and packages. Ensure outgoing mail and courier shipments are properly labeled, stamped, and sent out on time.
• Visitor and Security Management: Manage visitor logs, issue visitor badges, and ensure guests follow building security procedures. Keep track of visitors in accordance with company policies.
• Clerical and Administrative Support: Provide general office support by performing filing, scanning, photocopying, and faxing tasks. Assist with the preparation and organization of documents, reports, and presentations.
• Supply Management: Monitor office supplies (stationery, printer paper, etc.) and ensure that stocks are replenished in a timely manner. Manage the inventory, place orders with vendors, and maintain a cost-effective budget for office supplies.
• Coordination and Communication: Serve as a liaison between departments, ensuring effective communication across teams. Assist in organizing and coordinating internal events, meetings, and team functions.
• Customer Service Support: Assist clients with inquiries, requests, and minor issues in a professional and courteous manner. Troubleshoot minor problems and elevate more complex issues to the appropriate team members or departments.
• Assist with Office Projects: Provide administrative assistance to various departments or staff on ad-hoc projects as needed. This may include event coordination, filing, or document preparation.
• Provide General Support for the Team: Help staff members with day-to-day tasks such as booking travel arrangements, coordinating lunch meetings, or providing general office assistance.

Abilities Required

• High school diploma or equivalent (additional education or certifications a plus).
• Proven experience as a receptionist or in a similar role is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Proficient in Microsoft Office Suite and general office equipment.
• Friendly, professional demeanor with a positive attitude.
• Health, dental, and vision insurance
• 401(k) with employer match + profit sharing
• Paid time off and holidays

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer

Urban Atelier Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, citizenship status, age, disability, veteran status, marital status, genetic information, or any other protected characteristic under applicable federal, state, or local laws.