Receptionist

UES; Lehigh Acres (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

UES, a leading geotechnical engineering and environmental consultancy, seeks a Receptionist to be the first point of contact for visitors and clients at our Lehigh Acres, FL office. The role requires welcoming guests, handling calls, scheduling appointments, and maintaining a professional reception area.

Candidates should have a high school diploma, strong communication and organizational skills, and proficiency with Microsoft Office and collaboration tools.

Qualifications

• High school diploma; Office Management certification preferred.
• Experience as Receptionist/Front Office.
• Proficiency in Microsoft Office and collaboration tools.
• Strong relationship-building, problem-solving and organizational skills.
• Excellent written, verbal and presentation communication.

Responsibilities

• Greet and welcome guests upon arrival.
• Direct visitors to the appropriate person.
• Answer, screen and forward calls.
• Maintain tidy reception area with supplies.
• Provide basic information in person, phone, or email.
• Receive and sort daily mail and deliveries.
• Manage calendars and schedule meetings.
• Arrange travel and accommodations and prepare vouchers.
• Maintain records of office expenses.
• Support other clerical duties as needed.

Education

High school diploma

Office Management certification (preferred)

Tools

Microsoft Office Suite

Microsoft Teams

SharePoint

Job description

Overview

At UES, we’re a team of more than 4,000 engineers, scientists, geologists, inspectors, technicians, and drillers united by a shared purpose—to make a meaningful impact in the communities we serve. As a national leader in geotechnical engineering, environmental consulting, and materials testing and inspection, we collaborate on transformative projects across transportation, energy, water, healthcare, and more. Learn more about the benefits of joining Team UES and our core values at careers.teamues.com.

Position Overview

The receptionist will be the first point of contact for visitors and clients, handling incoming calls, directing inquiries, scheduling appointments, and maintaining a welcoming reception area. Strong communication, organizational skills, and a positive attitude are essential.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Proficiency in office software and the ability to multitask in a fast-paced environment are also required
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Perform additional duties as assigned.

Qualifications

• High school diploma; additional certification in Office Management is a plus
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite and collaboration platforms such as Microsoft Teams and SharePoint.
• Strong relationship-building, problem-solving, and organizational skills.
• Exceptional written, verbal, and presentation communication skills.

Travel Requirements

This position does not require regular travel as part of its primary responsibilities. However, occasional travel may be required, up to 10%, primarily for occasional off-site meetings, training sessions, or company events. Travel, when necessary, will be communicated in advance and aligned with business needs.

Physical Demands & Work Environment

• This position primarily operates in a professional office environment, requiring the ability to work at a desk for extended periods while using a computer, phone, and standard office equipment.
• The position involves sitting for extended periods, performing data entry, and engaging in frequent communication via email, phone, and in-person interactions.
• The role involves regular communication with team members, clients, and stakeholders, both in person and through virtual platforms.
• The physical demands of the job may include occasional standing, walking, bending, and lifting of office materials up to 15 pounds.

EEO Statement

UES is an Equal Opportunity Employer and is proud to recruit the most qualified candidates. Please see our full EEO Statement at the bottom of the page here