Front Desk Receptionist

BARED MONKEY LASER SPA; New York (NY); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Training provided

Job summary

Bared Monkey Laser is a well-established, growing medspa in Long Island City seeking a friendly and reliable Front Desk Receptionist to join our team.

You will be the first point of contact for clients, ensuring a welcoming, professional experience from entry to departure, while handling scheduling, inquiries, and basic sales support. Training will be provided and discussed during the interview.

Qualifications

• High school diploma or equivalent; college students are welcome to apply
• Experience in front desk, receptionist, customer service, salon, spa or hospitality is a plus
• Experience with Mindbody, Booker or other spa booking software is highly preferred

Responsibilities

• Welcome clients and provide a warm, professional first impression
• Answer phones, respond to inquiries, and maintain excellent telephone etiquette
• Schedule, confirm, and manage client appointments
• Maintain an organized, clean, and professional front desk
• Learn and confidently communicate our services, pricing, promotions, memberships, and upgrade options
• Assist with sales by identifying opportunities to enhance the client experience
• Support daily operations and tasks assigned by management
• Work closely with the team to maintain a positive and efficient spa environment
• Maintain professionalism and composure when handling challenging situations
• Stay knowledgeable about our services and help clients make informed decisions

Skills

Friendly

Professional demeanor

Reliable

Punctual

Organized

Detail oriented

Multitasking

Strong communicator

Attentive listener

Team oriented

Problem solving

Calm under pressure

Phone & in-person communication

Computer skills

Scheduling software

Client experience focus

Education

High school diploma or equivalent

Tools

Mindbody/Booker

Microsoft Office

Job description

Front Desk Receptionist at Bared Monkey Laser

Job Description

Bared Monkey Laser is a well-established, growing medspa in Long Island City looking for a friendly, reliable, and motivated Front Desk Receptionist to join our team.

As the first point of contact for our clients, you'll play an important role in creating a welcoming, professional, and memorable experience from the moment they walk through our doors. We're looking for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

Training will be provided, and additional details will be discussed during the interview.

What We're Looking For

Our ideal candidate is:

• Friendly, professional, and well-spoken
• Reliable, punctual, and dependable
• Organized and detail-oriented
• Comfortable multitasking in a fast-paced environment
• A strong communicator and attentive listener
• Positive, team-oriented, and willing to help wherever needed
• A confident problem-solver who stays calm under pressure
• Comfortable speaking with clients both in person and over the phone
• Comfortable with computers and scheduling software
• Passionate about creating an excellent client experience

Responsibilities

• Welcome clients and provide a warm, professional first impression
• Answer phones, respond to inquiries, and maintain excellent telephone etiquette
• Schedule, confirm, and manage client appointments
• Maintain an organized, clean, and professional front desk
• Learn and confidently communicate our services, pricing, promotions, memberships, and upgrade options
• Assist with sales by identifying opportunities to enhance the client experience
• Support daily operations and tasks assigned by management
• Work closely with the team to maintain a positive and efficient spa environment
• Maintain professionalism and composure when handling challenging situations
• Stay knowledgeable about our services and help clients make informed decisions

Qualifications

• High school diploma or equivalent; college students are welcome to apply
• Previous front desk, receptionist, customer service, salon, spa, or hospitality experience is a plus
• Experience with Mindbody, Booker, or other spa booking software is highly preferred
• Microsoft Office/computer experience is a plus
• Must be fluent and well-spoken in English
• Bilingual candidates are encouraged to apply - Chinese, Korean, Japanese, or Spanish is a plus
• Must be reliable, punctual, and available to work in person

Why Join Bared Monkey Laser?

We're looking for someone who wants to be part of a professional, energetic, and growing medspa team. This is a great opportunity for someone interested in the beauty, wellness, and aesthetics industry who enjoys working directly with clients and wants to grow their customer service and industry experience.

If you're personable, motivated, organized, and ready to be part of a team where your work directly contributes to the client experience, we'd love to hear from you!