Front Desk Receptionist

Massage Revolution; Manhattan Beach (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid training

Flexible schedule

Free monthly massages

Employee discount

401(k) matching

Health insurance

Job summary

Massage Revolution is seeking an experienced Front Desk Agent for our Manhattan Beach, CA location. The role focuses on delivering outstanding customer service, promoting spa services, and ensuring guests feel welcome from check-in to departure.

Ideal candidates have prior customer service and sales experience, strong phone skills, and the ability to thrive in a fast-paced, in-person setting with weekends on request. Flexible scheduling and employee discounts are available.

Qualifications

• Must have prior experience in customer service and sales.
• Outgoing, enthusiastic, and positive-minded with strong listening skills.
• Ability to promote services enthusiastically and authoritatively.
• Excellent phone skills and ability to handle multiple lines.
• Available day/evening/weekend shifts; able to manage fast-paced environment.
• Reliable, punctual, and able to complete tasks.
• Experience in training or leadership is a plus but not required.

Responsibilities

• Promote all services enthusiastically and authoritatively.
• Provide exceptional customer service and personalized attention.
• Answer multiple phone lines professionally.
• Manage time effectively in a fast-paced environment.
• Coordinate tasks and scheduling as needed.

Skills

Customer service

Sales experience

Phone handling

Communication skills

Time management

Reliability

Job description

Our professional massage center requires the talents and skills of an experienced Front Desk Agent. The successful candidate should be outgoing, enthusiastic and friendly with a gregarious personality and a natural talent for customer service, highly capable of promoting all services enthusiastically and authoritatively. We want our guests to feel as though they can get anything they might want or need at the drop of a hat -- as the Front Desk Agent, it would be your job to provide that. Our mission is to provide exceptional customer service, to give our guests personalized attention that goes above and beyond.

Requirements/Responsibilities:

• Must be outgoing, enthusiastic, happy and positive-minded!
• Promote all services enthusiastically and authoritatively.
• Enjoy making customers happy with excitement and enthusiasm
• Time manage well in a fast-paced work environment
• Go-getter, able to organize, prioritize and complete tasks.
• Available day and evening shifts, and weekends
• Excellent listening/phone skills.
• Customer service oriented and communicates well with clients and staff.
• Reliable, dependable, and always on time to work.
• Previous experience in customer service and sales is required.
• Professionally answer multiple phone lines.
• BONUS: Experience in training, coaching and development, and/or leadership oversight is not necessary yet a huge PLUS!

Here are some of the benefits you’re going to get when you work with us…

Benefits

• PTO (Paid Time Off)
• Health/Dental/Vision Insurance
• Competitive compensation
• Paid training.
• 401(k) (retirement) matching
• Commission/Bonuses - based upon performance.
• FREE monthly massages.
• Professional environment.
• Dependable job that lasts for years.
• Employee discount
• Flexible schedule

LGBTQ+ friendly

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Commute:

• Manhattan Beach, CA 90266 (Required)

Ability to Relocate:

• Manhattan Beach, CA 90266: Relocate before starting work (Required)

Work Location: In person