Front Desk Receptionist

Surry Rural Health Center; Mount Airy (NC); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Surry-Rural-Health-Center is hiring a part-time front desk receptionist to greet patients, verify insurance, and support visitors. You will check in/out appointments, answer calls, and help with scheduling and data entry.

Candidates must be fluent in English, have a high school diploma, be comfortable in a fast-paced environment, and available on weekends. Vaccination requirements apply as described.

Formación

• Fluent in reading, writing, and speaking English.
• Ability to operate a computer/laptop.
• Vaccinations required: Flu & Covid-19.
• Weekend availability.
• Able to work in a fast-paced environment.

Responsabilidades

• Greet patients and visitors as they enter the office.
• Check in and out patients for appointments.
• Collect copays and balances from patients.
• Schedule, reschedule, and cancel appointments.
• Answer phone calls and refer inquiries to the correct person.
• Update patient demographics and insurance information.
• Scan medical documents into patient charts.
• Return patient calls in a timely manner.

Conocimientos

Fluent English

Computer literacy

Customer service

Educación

High School Diploma or GED

Descripción del empleo

Job Overview

You will work at the front desk assisting patients and other visitors who call or come into the office. You will check patients in and out for their appointments and verify their insurance and other information is up to date. You will answer phone calls in a kind and respectful manner and help the caller with any inquiries or refer them to the correct person.

Job Requirements

• High School Diploma or GED
• Ability to navigate a computer/laptop well
• Fluent in reading, writing, and speaking English
• Flu Vaccine
• Covid-19 Vaccine
• Ability to work in a fast-paced environment
• Weekend availability

Job Responsibilities

• Greet patients and visitors who come into the office
• Check patient appointments in and out
• Collect patient copays and balances
• Schedule, reschedule, and cancel appointments
• Monitor, clean, and sanitize the lobby
• Answer phone calls
• Scan medical documents into patient charts
• Update patient demographic and financial information at each visit
• Update patient insurance information and ensure eligibility
• Return patient phone calls in a timely manner

Job Type: Part-time