Front Desk Representative

TEAM Physical Therapy; Rancho Cucamonga (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Job summary

Team Physical Therapy Inc. is looking for a Front Desk Representative in Rancho Cucamonga to deliver exceptional patient service with a cheerful demeanor and clear communication. You will handle scheduling, intake, billing support, and a range of front office tasks in a fast-paced clinic.

The role is full-time, standard business hours, with a focus on accuracy and efficiency to ensure a welcoming patient experience. Training and a collaborative team environment are offered.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Effective time management and organizational skills.

Responsibilities

• Greet patients and visitors as they arrive.
• Answer phone calls and schedule appointments.
• Manage voicemail and email messages.
• Handle patient intake forms and all required documentation.
• Pull and file charts.
• Collect co-pays, co-insurance, and deductibles.
• Support front office and billing staff.
• On occasion responsible for opening or closing duties.
• Maintain a clean and inviting environment.

Skills

Communication skills

Multitasking

Customer service

Time management

Tools

Scheduling software

Computers

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• 401(k)

Job Summary

We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition. The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.

This job is 40-hours per week. Monday-Friday. 9:00am-6:00pm

Responsibilities

• Greet patients and visitors as they arrive
• Answer phone calls and schedule appointments
• Manage voicemail and email messages
• Handle patient intake forms and all required documentation
• Pull and file charts
• Collect co-pays, co-insurance, and deductibles
• Support front office and billing staff
• On occasion responsible for opening or closing duties
• Maintain a clean and inviting environment

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Effective time management and organizational skills