Front Desk Receptionist

OrthoSpaceship- Hakim Orthodontics; Los Angeles (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Referral program

Employee discount

Paid sick time

Job summary

OrthoSpaceship- Hakim Orthodontics in Los Angeles is currently seeking a friendly Front Desk Receptionist to deliver outstanding patient experiences in a boutique orthodontic office. You will greet patients, schedule appointments, answer calls, and keep the reception area welcoming and organized.

The role offers a competitive pay range of $23–$27 per hour for a 32-hour week (four 8-hour days), with opportunities for growth within a mission‑driven practice that values teamwork, innovation, and

Qualifications

• 1+ years of experience in a front desk or customer service role.
• Computer savvy with knowledge of Microsoft Office and Google Suite.
• Preference for experience with Dolphin management.

Responsibilities

• Greet and welcome patients promptly and warmly.
• Schedule and manage appointments with accuracy and efficiency.
• Answer phone calls courteously and direct to appropriate staff.
• Maintain a clean and organized reception area.
• Support administrative tasks as needed (filing, data entry).

Skills

Customer service

Phone etiquette

Scheduling

Tools

Dolphin management

Microsoft Office

Google Suite

Job description

Provide excellent customer service and care as a Front Desk Receptionist in our boutique orthodontic office!

• 1. Join a Thriving Orthodontic Practice: Be part of a dynamic team that's committed to providing exceptional orthodontic care and building a memorable patient experience.
• 2. Opportunity for Growth: Contribute to a company that values innovation and excellence, and have the chance to grow and develop your skills within the orthodontic field.
• 3. Make a Difference: Help patients achieve their dream smiles and create a positive impact on their lives.
• 4. Be Part of a Supportive Team: Work with a team that values collaboration, communication, and a positive work environment.
• 5. Enjoy a Rewarding Career: Receive competitive compensation, benefits, and opportunities for professional development.

Pay

• $23 - $27 per hour

Shift & Schedule

32 hours total- 4 days- 8 hours shifts

Requirements

Computer savvy- knowledge of Microsoft office and google suite

Preferences

Experience with Dolphin management

Job Description

Full Job Description:

We're a thriving Orthodontic office on a mission to be the leading Orthodontic office in the city,, and we're seeking a dedicated and enthusiastic Front Desk Receptionist to join our dynamic team. This is a fantastic opportunity to grow with a company that values innovation, collaboration, and excellence in Orthodontics — and to be a part of building something BIG.

Our Story

Our practice was founded in 1972, with a vision for a cutting‑edge Orthodontic practice, coupled with 5 star service. We quickly became the premier office for some of the world’s biggest celebrities, and the larger LA community, and we’ve treated patients from over 100 countries. We also have patients who come to see us from all 6 continents.

Our Vision

Imagine a world where patients can’t wait for their next Orthodontic appointment, and feel confident in their smiles. That's the world we're striving to create. As our Front Desk Receptionist, you'll play a vital role in bringing this vision to life.

Why You'll Want to Work With Us

(if you’re the right person!)

• Be A Part of Something Bigger Than Yourself. You’ll be helping delight patients beyond their expectations, and building a memorable experience they’ll always look back on.
• You’ll Matter. You’re not just expected to do what you’re told. You’re expected to bring ideas, and help us improve . Your voice and opinions matter.
• Have Clarity. Know exactly what’s expected of you — and how your job performance will be measured.
• Work with Systems. You’ll have access to every SOP you need to be able to do your job.

Who We’re Looking For

• We are looking for someone who is in the top  1% of Front Desk Receptionists, with these characteristics:
• You’re Someone Who Does More, and Better Work Than Expected. You don’t do the bare minimum to get by, but always go above and beyond in everything you do.
• You Are Able to Maintain a Positive Outlook and Demeanor . It’s impossible to never have a patient feel upset. We’re looking for someone who can turn those moments into moments of delight.
• You Have Excellent Communication Skills.After all, you’ll be communicating with people throughout the day!

What Qualifications Are Needed for the Job

• 1+ Years Experience In a Front Desk or Customer Service Role

Your Responsibilities

The mission for your role is to provide exceptional front‑of‑house service, ensuring a positive and memorable experience for all patients of our office. This includes greeting patients, scheduling appointments, and answering phone calls, and maintaining a clean and organized reception area.

• Greeting and Welcoming Patients: Greets patients warmly and promptly upon arrival, making them feel comfortable and at ease.
• Managing Appointments: Efficiently schedules and manages appointments, ensuring minimal wait times and accurate recordkeeping.
• Answering Phone Calls: Answers phone calls promptly and courteously, providing accurate information and directing callers to the appropriate staff member.
• Maintaining Reception Area: Keeps the reception area clean, organized, and stocked with necessary supplies.
• Assisting with Administrative Tasks: Assists with administrative tasks as needed, such as filing, photocopying, and data entry. And more…

Benefits

• Health insurance
• Paid time off
• Referral program
• Employee discount
• Paid sick time

Jobly Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: OrthoSpaceship- Hakim Orthodontics
• Location: 9201 Sunset Blvd Suite 905, Los Angeles, California
• Type: Dental clinic
• Healthcare Services: Dental office CPR Certification BLS Certification Infection Control License Driver's license