Front Desk/Receptionist

Goshen Medical Center; Kenansville (NC); In loco; USD 34.000 - 42.000; Tempo pieno

Descrizione del lavoro

Goshen Medical Center in Kenansville, NC is seeking a friendly Medical Office Assistant to support front desk operations. You will greet patients, verify insurance, collect fees, and route calls.

The ideal candidate has strong computer skills and excellent communication, with the ability to multitask in a fast-paced environment. Join a collaborative team at Goshen Medical Center where you can develop your skills, contribute to efficient patient flow, and help maintain accurate records in a busy

Competenze

• Prior experience in a medical office or front desk is preferred.
• Strong communication and organizational skills are required.
• Ability to handle multiple tasks while maintaining accuracy and courtesy.

Mansioni

• Answer phones and route messages to appropriate personnel.
• Greet patients and verify insurance information at check-in.
• Collect any fees due before scheduling with a provider.
• Process charges and patient payments according to GMC policy.
• Complete end-of-day reports and reconcile patient accounts.
• Prepare for next day’s appointments and review schedules for accuracy.
• Maintain front desk organization and medical office supplies.

Conoscenze

Customer service

Multitasking

Professional communication

Teamwork

Formazione

Associate degree in office assistant/medical assistant preferred

Career Readiness Certificate

Strumenti

Windows-based software (Excel, Word, scheduling)

Descrizione del lavoro

• Associate degree in office assistant/medical assistant preferred


• Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs


• Ability to address patient concerns/questions in a positive proactive manner


• Ability to handle multiple tasks in a professional, organized, and friendly manner


• Career Readiness Certificate

RESPONSIBILITIES:

• Answer phones; take messages and route to appropriate personnel


• Unlock front door and receptionist window at required times


• Greet patients, verify insurance information and collect any fees due before patient is seen by a provider


• Check patient in and out on computer system. This includes verification of insurance and demographic information


• Process office visit charges and patient payment transactions in a timely manner according to GMC policy


• Complete End-Of-Day reports and reconcile patient accounts with Site leader


• Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available


• Manage new patient requests. Set-up new patient packets and charts


• Maintain computer chart accuracy the information as soon as possible.


• Maintain cleanliness and organization of front desk and the office supply cabinet