Front Desk Receptionist

Starlit Salon; Jenkintown (PA); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Starlit Salon in Jenkintown, PA seeks an energetic Front Desk Receptionist to be the friendly face of the salon. This role handles client greetings, phone calls, scheduling, and front-desk operations to ensure a smooth daily flow.

You will manage appointments, check-ins/outs, and administrative tasks with a focus on accuracy, discretion, and a positive client experience. Training provided in a collaborative environment.

Formación

• Proven experience in office management or administrative roles, preferably within a salon or similar setting.
• Strong computer literacy with proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Exceptional customer service skills with a friendly and professional demeanor.
• Bilingual abilities are highly desirable to serve diverse clientele effectively.
• Experience with multi-line phone systems and phone reception best practices.
• Strong typing, proofreading, and clerical skills to ensure accuracy in all communications.
• Ability to manage time efficiently, prioritize tasks, and handle confidential information discreetly.
• Personal assistant or calendar management experience is a plus.

Responsabilidades

• Greet clients warmly upon arrival, ensuring they feel welcomed and comfortable
• Answer multi-line phone systems promptly with professional phone etiquette, directing calls efficiently
• Manage appointment scheduling using word processing and calendar management tools, maintaining accurate records
• Handle client check-in and check-out processes, including filing and updating client information
• Support office management tasks such as filing, proofreading documents, and maintaining organized records
• Assist with clerical duties including data entry, typing correspondence, and supporting administrative functions
• Provide exceptional customer support by addressing client inquiries and resolving concerns promptly
• Maintain a clean and organized front desk area to promote a professional environment

Conocimientos

Customer service

Multitasking

Organizational skills

Bilingual abilities

Phone etiquette

Calendar management

Data entry

Typing

Discretion with confidential info

Herramientas

Microsoft Office (Word/Excel/Outlook)

Descripción del empleo

Front Desk Receptionist at

Job Description

We are seeking an energetic and personable Front Desk Receptionist to join our vibrant salon team!

This role is the heartbeat of our customer experience, responsible for creating a welcoming atmosphere for clients and ensuring smooth daily operations. As the first point of contact, you will manage client interactions, handle administrative tasks, and support the overall efficiency of the salon. Your enthusiasm and organizational skills will help foster a positive environment where clients feel valued and cared for from the moment they walk through the door. This paid position offers an exciting opportunity to develop your office management and customer service skills in a dynamic setting.

Duties

• Greet clients warmly upon arrival, ensuring they feel welcomed and comfortable
• Answer multi-line phone systems promptly with professional phone etiquette, directing calls efficiently
• Manage appointment scheduling using word processing and calendar management tools, maintaining accurate records
• Handle client check-in and check-out processes, including filing and updating client information
• Support office management tasks such as filing, proofreading documents, and maintaining organized records
• Assist with clerical duties including data entry, typing correspondence, and supporting administrative functions
• Provide exceptional customer support by addressing client inquiries and resolving concerns promptly
• Maintain a clean and organized front desk area to promote a professional environment

Qualifications

• Proven experience in office management or administrative roles, preferably within a salon or similar setting
• Strong computer literacy with proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional customer service skills with a friendly and professional demeanor
• Bilingual abilities are highly desirable to serve diverse clientele effectively
• Experience with multi-line phone systems and phone reception best practices
• Strong typing, proofreading, and clerical skills to ensure accuracy in all communications
• Ability to manage time efficiently, prioritize tasks, and handle confidential information discreetly
• Personal assistant or calendar management experience is a plus

Join us as a Front Desk Receptionist and become an integral part of creating memorable experiences for our clients! Your enthusiasm, professionalism, and organizational talents will help us deliver top-tier service every day.