Front Desk Receptionist

PAPILLON SALON; Huntington Station (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

PAPILLON SALON in Huntington Station, NY seeks a friendly Front Desk/Customer Experience Representative to create a welcoming experience for every client. You will handle phone calls, greet clients, and support scheduling while staying organized in a fast-paced environment.

The ideal candidate brings strong communication, a helpful attitude, and a natural ability to multitask, ensuring a smooth front desk operation and positive client interactions throughout the day.

Responsibilities

• Answer phones and greet clients in a friendly, professional manner
• Schedule appointments and manage day-to-day front desk tasks
• Maintain a calm, organized environment in a fast-paced salon setting
• Solve client questions and help create a welcoming first impression

Job description

Front Desk / Customer Experience Representative

Job Description

We are looking for a friendly, confident, and outgoing Front Desk team member who genuinely enjoys working with people and creating a great experience for every client.

This is a fast-paced, high-energy environment, so we need someone who can stay calm, organized, and professional while handling multiple clients and responsibilities at once.

What We're Looking For

• Clear, confident, and professional communication skills
• A voice that is easy to hear and understand, both in person and on the phone
• Previous customer service or client-facing experience
• Someone who naturally enjoys interacting with and helping people
• Comfortable working in a busy, energetic environment
• Able to handle frequent client interactions with patience and a positive attitude
• Professional, welcoming, and personable demeanor
• Strong ability to multitask and stay organized
• Reliable, punctual, and dependable
• Comfortable answering phones, greeting clients, scheduling, and assisting with day-to-day front desk responsibilities
• Someone who can take initiative and keep things moving without needing constant direction

The Right Person

The ideal candidate is someone who lights up when interacting with people. You should be comfortable speaking with clients, answering questions, solving problems, and creating a welcoming first impression.

If you thrive in a busy environment, communicate confidently, and enjoy being the person who keeps the front desk running smoothly, we'd love to hear from you.

Customer service experience is a strong plus.