Front Desk Receptionist

Golden State Orthopedics & Spine; Hayward (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee PPO medical insurance

401k and Profit-Sharing Program

Paid Vacation

Floating Holidays

Sick Time

Job summary

Golden State Orthopedics & Spine is seeking a Full Time Front Desk Receptionist in Hayward, CA. The role involves accurately registering patients, handling insurance, collecting co-pays, scheduling with physicians, and coordinating authorizations or transportation as needed.

We value a High School Diploma and ideally 1 year of medical practice experience. Enjoy a collaborative environment with comprehensive benefits including medical insurance, 401k, and paid time off.

Qualifications

• High School Diploma or equivalent.
• 1 year experience at a medical practice preferred.

Responsibilities

• Register patients by collecting required data and insurance information.
• Schedule appointments accurately with the correct physician.
• Obtain authorizations, interpreters, or transportation for appointments as needed.
• Handle daily paperwork and privacy notices.
• Scan and file documents and ensure timely processing.

Skills

Customer service

Data entry

Scheduling appointments

Insurance processing

Education

High School Diploma

Job description

We’re proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You’ll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• Additional duties as assigned

What We’re Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time