Front Desk Receptionist

Golden State Orthopedics and Spine; Dublin (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full coverage for Employee PPO Medical

401k and Profit-Sharing Program

Paid Vacation & Holidays

Job summary

Golden State Orthopedics and Spine in California is seeking a Full Time Front Desk Receptionist to join our busy medical practice. You will register patients, collect payments, schedule appointments, obtain authorizations, and manage daily front desk tasks with professionalism and courtesy.

The ideal candidate has at least 1 year of experience in a medical setting and is bilingual in Spanish. We offer comprehensive benefits, paid time off, and opportunities for growth within a collaborative team.

Qualifications

• High School Diploma or equivalent is required.
• 1 year experience at a medical practice preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Register patients by collecting required data and payments.
• Scan IDs and insurance documents; obtain signatures on documents.
• Schedule appointments with correct physicians.
• Arrange required authorizations, interpreters, or transportation as needed.
• Monitor front desk alert notes and daily paperwork.
• Handle incoming faxes and direct to appropriate departments.
• Manage waiting room to ensure timely patient flow.
• Inform patients if the clinician is running behind.

Skills

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You'll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• Additional duties as assigned

What We're Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred
• Bilingual in Spanish preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time
• Employee Discount Programs
• Internal Mobility