Front Desk Receptionist

GSOS Overseas Placement OPC Private Limited; San Jose (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

401k

Paid Time Off

Employee Discounts

Internal Mobility

Job summary

Golden State Orthopedics & Spine is seeking a Full Time Front Desk Receptionist to join our team in the California area. The role involves patient registration, insurance processing, scheduling, and coordinating authorizations.

The position includes 50% travel between Capitola and Watsonville and requires excellent customer service and bilingual Spanish ability. The ideal candidate has a High School Diploma or equivalent and at least 1 year of medical office experience.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of medical practice experience preferred.
• Bilingual Spanish is preferred for this role.

Responsibilities

• Register patients accurately by collecting required data and insurance information; collect co-pays and deposits.
• Scan IDs and insurance cards; print and obtain signatures on required documents.
• Schedule appointments with the correct physician and coordinate authorizations when needed.
• Arrange interpreters or transportation for appointments that require them.
• Respond to front desk alert notes and complete daily paperwork.
• Scan necessary documents daily (data forms, policies, privacy notices) and manage referrals.
• Sort incoming faxes and route to the correct person or department.
• Oversee waiting room to ensure patients are attended to promptly; inform patients if the physician is delayed.
• Travel between Capitola and Watsonville up to 50% of the time.
• Perform additional duties as assigned by management.

Skills

Customer service

Bilingual Spanish

Medical receptionist experience

Education

High School Diploma or equivalent

Job description

About Golden State Orthopedics & Spine

We’re proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You’ll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• 50% travel betweenCapitola, and Watsonville required
• Additional duties as assigned

What We’re Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred
• Bilingual in Spanish preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time
• Employee Discount Programs
• Internal Mobility