Front Desk Receptionist

Rose Senior Living; Farmington Hills (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading senior living community as a Concierge, where you will be the first point of contact for residents and guests. This role involves providing exceptional customer service, managing deliveries, and assisting with various tasks to ensure a welcoming environment. Enjoy competitive wages, benefits, and a supportive work culture focused on hospitality.

Benefits

20% discount on apartments

Complimentary meal each shift

Paid Time Off from day one

Affordable Medical, Vision, Dental insurance

401K savings plan with employer match

Employee discounts on home furnishings

Unlimited referral bonuses

Qualifications

• Excellent telephone communication skills required.

Responsibilities

• Meet and greet residents, guests, and vendors.
• Solve issues presented by residents and guests.
• Accept and document delivery packages.

Skills

Communication

Customer Service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

When you work atRose Senior Living Farmington Hills, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Rose Senior Living Farmington Hillsis recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

We are currently hiring for Direct Hire Concierge:

Direct Hire:

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, notify the resident (recipient) of delivery, and move packages into our storage closet.
• Prepare maintenance work orders via TELS as requested by residents and staff.
• Assist the Human Resources Manager and other departments with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

At Rose Senior Living, we understand that our employees work best when they are healthy, happy, and excited about the here and now, as well as the future. For that reason, our benefits go beyond the basics, with your well-being in mind, including:

• Competitive wages with annual raises
• 20% discount on Edward Rose & Sons Apartments
• Work today, get paid today available through Daily Pay
• Complimentary meal each shift worked
• Paid Time Off earned from day one
• Affordable Medical, Vision, Dental, and full suite of supplemental insurance options available with coverage starting 1st of month after hire
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Confidential & free Employee Assistance Program
• 401K savings plan with employer match
• Employee discounts on home furnishings, car rentals, media, and activities
• Unlimited referral bonuses and more!

Hospitality Promises:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

An employment history & physical exam, tuberculin skin test or chest X-ray, drug screen, criminal background screening, employment references from previous employers, and verification with the OIG list of excluded individuals/entities to confirm your eligibility to work in health care is required.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer

Job Info

• Job Identification 25045
• Posting Date 05/01/2025, 04:42 PM
• Job Schedule Part time
• Locations 28800 West Eleven Mile Rd, Bloomfield Hills, MI, 48304, US