Front Desk Receptionist

J&R Immigration Attorneys, LLC; Dover (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A law firm in New Jersey is seeking a full-time Front Desk Receptionist to manage reception duties and provide excellent customer service. Responsibilities include greeting visitors, answering calls, scheduling appointments, and managing front desk operations. The ideal candidate should possess strong phone etiquette, clerical skills, and exceptional communication abilities. Bilingual skills in Spanish and English are required, along with a high school diploma. This role requires multitasking in a fast-paced environment while ensuring positive interactions with clients.

Qualifications

• Must demonstrate strong phone etiquette and ability to handle calls professionally.
• Proficiency in receptionist duties and clerical skills required.
• Clear communication skills are necessary for effective client interaction.

Responsibilities

• Manage reception duties and greet visitors.
• Answer and direct phone calls while scheduling appointments.
• Handle general clerical tasks and maintain records.

Skills

Phone etiquette

Clerical skills

Communication skills

Customer service

Multitasking

Office software proficiency

Bilingual in Spanish and English

Education

High school diploma or equivalent

Administrative certifications

Job description

Company Description

J&R Immigration Attorneys, LLC is a law firm with four locations. Our locations are in Newark, Perth Amboy, Dover, and Union City, NJ. We handle matters before immigration courts, the Board of Immigration Appeals, and USCIS. Our firm also handles matters before the municipal and family courts in the State of New Jersey.

Role Description

This is a full-time on-site role for a Front Desk Receptionist located in Dover, NJ. The Front Desk Receptionist will be responsible for managing reception duties, including greeting visitors, answering and directing phone calls, scheduling appointments, and managing front‑desk operations. The role also involves performing general clerical tasks, handling correspondence, maintaining records, and providing excellent customer service to clients and visitors.

Qualifications

• Strong phone etiquette and ability to professionally handle phone calls
• Proficiency in receptionist duties and clerical skills, including scheduling, data entry, and organization
• Clear and effective communication skills, both verbal and written
• Exceptional customer service skills to maintain positive interactions with clients and visitors
• Ability to multitask and maintain a high level of organization in a fast‑paced environment
• Proficiency in office software and familiarity with office equipment
• Bilingual skills (required Spanish and English)
• High school diploma or equivalent; additional administrative certifications are a plus