Front Desk Receptionist

ms consultants, inc.; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

ms consultants, inc. in Columbus, Ohio is seeking a Front Desk Receptionist to greet callers, visitors, vendors, and staff and perform routine office support.

The successful candidate will be organized, self-driven and possess strong interpersonal skills, manage a multiline switchboard, and handle confidential information with discretion while delivering excellent customer service. This full-time role offers a stable schedule from 8:00am to 5:00pm, with potential hybrid options and growth

Qualifications

• Three years of work experience in a professional office environment with inbound call handling.
• Availability to work business hours (8:00am-5:00pm) five days per week.
• Proficiency with Microsoft Office suite and Outlook.

Responsibilities

• Answer and route incoming calls to the appropriate party.
• Greet and direct visitors and staff to the right person.
• Open/close lobby, front desk and phones for business.
• Maintain conference room schedules via Outlook.
• Process incoming/outgoing mail and shipments.
• Perform general administrative duties.
• Maintain mailroom supplies.
• Keep daily logs for visitors and employees.
• Update distribution lists and switchboard as needed.
• Ensure security access with key fobs/swipe cards.
• Troubleshoot phones and software as necessary.
• Support office and staff with special projects.

Skills

Excellent communication

Multitasking

Confidential information handling

Customer service

Multiline switchboard

Microsoft Office

Deltek

Education

High School Diploma

Tools

Deltek

Microsoft Outlook

OneNote

Excel

Job description

Receptionist

ms consultants, inc.
Columbus, Ohio

ms consultants is seeking a Front Desk Receptionist position at our Columbus, Ohio office. The successful individual will greet and assist callers, visitors, vendors, and staff day-to-day. The individual will also perform routine office support work as needed and directed, based on the needs of the business.

What You’ll Do:

We are looking for an organized, self-driven individual with strong interpersonal and communication skills. The Receptionist will perform general clerical duties in accordance with established procedures.

Specific responsibilities

• Answering and distributing incoming calls and directing calls of specific and general nature to the appropriate party.
• Greeting and directing visitors, clients, and applicants to the appropriate party.
• Opening and closing lobby, front desk and phones for business.
• Maintaining all conference room schedules for meetings via Microsoft Outlook.
• Processing and distributing all incoming and outgoing mail and shipments.
• Performing general administrative duties.
• Maintaining all supplies associated with the mailroom.
• Maintaining daily logs for visitors, and employees.
• Maintaining distribution lists for incoming material.
• Maintaining and updating switchboard and software as necessary.
• Maintaining access for Key Fobts/swipe cards for security system.
• Serving as a liaison for troubleshooting phones and software when necessary.
• Performing special projects and other related business duties as requested and delegated, in support of the office and administrative staff.

What You’ll Bring:

Knowledge and Skills

• Excellent written and verbal communication and interpersonal skills
• Willingness to multitask and prioritize specific situations
• Ability to appropriately handle confidential and sensitive information
• Must be able to maintain composure and provide excellent customer service
• Ability to operate a multiline switchboard software
• Strong Microsoft office skills, including Word, Outlook, and OneNote, Excel preferred.
• Ability to learn new software business product such as Deltek.

Education and Experience

• High School Diploma
• Three years of work experience in a professional office environment with experience directing inbound calls.
• Must be available to work business hours (8:00am-5:00pm) 5 days/week and be reliable.

Why Choose ms consultants?

We are proud to be an award-winning engineering, architecture, planning and environmental consulting firm, annually ranking within ENR’s Top 500 Design Firms. We partner with a variety of public and private clients and take pride in the many relationships we have formed by providing quality design solutions since 1963. We are dedicated to helping these clients achieve their goals through integrated, innovative solutions, and outstanding customer service.

As a member of the ms team, we consider your needs as a professional and as an individual outside of work. We offer a career path which provides opportunities for advancement at any level of your career and costs for licensure, certifications, and further education. To support yourself and your family, we offer a robust benefits package with options for health coverage, in addition to life insurance, disability, long-term care, and more. Our comprehensive 401(k) plan with company matching contributions sets you up for the future, from hire to retire. Wherever you are in your personal and professional journey, ms has you covered.

We know work-life balance is important and offer paid time off and flexible work schedules for when you need it, in addition to company paid holiday. Our focus on work-life balance also includes a hybrid work option, giving you the flexibility to work in the office and at home. We’re also able to offer full-time remote work for select position, depending on the role and work requirement.

Our Mission:

By investing in our people, we create comprehensive solutions for communities and clients.

Our Vision:

Our vision is to shape a better tomorrow.

Our Values:

We are accountable. We foster collaboration. We stand for inclusion. We are committed to excellence. We are passionate about our work.

The ms Commitment to Diversity, Equity, & Inclusion

ms is a company that actively promotes anti-racist values and fosters an environment of diversity, equity, and inclusion. This means working together to speak out and take action against all forms of racism, bias, and discrimination, not only in our company but in our community and everyday lives. Read more about ms DEI here.

ms consultants, inc. is an Equal Opportunity/Affirmative Action employer. ms fully supports and maintains compliance with all state, federal, and local regulations. ms does not discriminate against applicants or employees on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, or genetic information.

We value your privacy. Any personal information you provide in connection with this job posting will be handled in accordance with our Privacy Policy and Terms & Conditions. By providing your contact information, you may receive text messages from ms consultants, inc regarding job opportunities and the hiring process. Message and data rates may apply. You can opt out at any time by replying STOP. To learn more, please visit Privacy Policy and Terms and Conditions.