Front Desk Receptionist

Rezolut; City of Cohoes (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in diagnostic medical imaging is seeking a Front Desk Receptionist. The ideal candidate will be detail-oriented, possess excellent communication skills, and be committed to quality patient care. Responsibilities include greeting patients, scheduling appointments, and providing exceptional customer service in a fast-paced environment.

Benefits

Immediate accrual of PTO

6 observed holidays

Medical, Dental, Vision, Life insurance

401(k) retirement plan

Employee Assistance Program

Career pathways program

Qualifications

• Minimum of 1 year of prior medical receptionist experience.
• Knowledge of medical terminology and computer skills.

Responsibilities

• Greet and register patients in a fast-paced radiology facility.
• Accurately schedule multi-modality radiology studies.
• Deliver exceptional customer service.

Skills

Communication

Attention to Detail

Customer Service

Education

High School diploma or equivalent

Job description

Albany Imaging, a Rezolut company, is seeking a Front Desk Receptionist to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary

Capital Imaging Associates is expanding our clerical team! We are looking for a career-oriented, detail-oriented, dependable individual with a positive, compassionate, and energetic attitude, along with professional phone etiquette. This individual will be cross-trained as a receptionist and a scheduler.

Our Ideal Teammate

• Is a self-directed learner willing to apply direct feedback and continuously and humbly self-assess to grow personally and professionally.
• Works under general guidance with some autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Can prioritize tasks and delegate when appropriate.
• Acts with integrity, professionalism, and confidentiality.
• Can work in a fast-paced, patient-focused environment with heavy call volume.
• Is committed to quality patient care and exceptional customer service.

Essential Functions of a Front Desk Receptionist

• Greet and register patients in a fast-paced radiology facility.
• Answer telephone calls.
• Accurately schedule multi-modality radiology studies.
• Enter/confirm patient demographics and insurance information in the medical record.
• Verify patient insurance eligibility.
• Assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
• Deliver exceptional customer service.
• Respond to requests for information promptly.
• Confirm appointments and preparations.
• Adhere to safety protocols.

Education and Experience

• High School diploma or equivalent.
• Minimum of 1 year of prior medical receptionist experience.
• Knowledge of medical terminology and computer skills.

What We Offer

• Immediate accrual of PTO as you work! (Full Time)
• 6 observed holidays
• Medical, Dental, Vision, Life, and other voluntary insurances for full-time employees
• 401(k) retirement plan
• Employee Assistance Program
• Rezolut University, a career pathways program to help further your career!

Position Type/Expected Hours of Work

• Full Time