Front Desk Receptionist

Synergy Interactive; Chicago (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a friendly and detail-oriented Front Desk Receptionist to create a welcoming atmosphere for visitors and staff. In this role, you will manage front desk operations, ensuring a positive first impression while providing essential office support. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and maintain professionalism at all times. This full-time position offers an opportunity to be the face of the organization, interacting with a diverse range of individuals and contributing to a positive office culture.

Qualifications

• 1–3 years of experience in a receptionist or customer service role.
• Proficiency in Microsoft Office Suite is essential.

Responsibilities

• Greet guests and manage front desk operations professionally.
• Ensure visitor confidentiality and follow security protocols.

Skills

Microsoft Office Suite

Communication Skills

Interpersonal Skills

Time Management

Education

High School Diploma

Associate’s Degree

Bachelor’s Degree

Job description

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This range is provided by Synergy Interactive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

About the Role:

We are looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to be the welcoming face of our client's organization. In this role, you’ll be responsible for creating a positive first impression for visitors and staff, managing front desk operations, and providing general office support. The ideal candidate thrives in a fast-paced environment and enjoys helping others.

Key Responsibilities:

• Scheduled working hours: Monday through Friday, 8:00 AM to 6:00 PM.
• Monitor and control building access by greeting guests at the front building entrance and escorting them to the appropriate floor, suite, or meeting area as needed while maintaining overall security.
• Remain stationed at the front desk in a professional lobby or entry area for the duration of the shift, unless relieved by Office Managerial team.
• Greet and acknowledge all guests and visitors in a warm, professional manner.
• Ensure all visitors sign in and out via the guest entry book.
• Ensure all visitor name badges are provided and properly executed.
• Notify the appropriate staff member promptly when their guest or appointment arrives.
• Uphold guest confidentiality and follow all visitor and security protocols.
• Receive and sign for packages, deliveries, and mail; notify recipients or securely hold items as needed.
• Retrieve deliveries, mail, and packages directly from the building entrance or mailroom as necessary.
• Accept and coordinate lunch or food deliveries for employees; notify recipients and ensure proper handoff.
• Offer and provide beverages to guests, and assist with storing coats/jackets as needed.
• Maintain a clean, tidy, and welcoming front desk and lobby area at all times.
• Interact with a diverse range of staff, guests, and building visitors in a courteous and helpful manner

Requirements:

• 1–3 years of experience in a receptionist, administrative, or customer service role
• High school diploma or equivalent required; associate’s or bachelor’s degree a plus
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong communication and interpersonal skills
• Professional appearance and a positive, helpful attitude
• Ability to prioritize tasks and manage time effectively
• Comfortable running occasional errands, including food pick-up

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Marketing Services and Technology, Information and Media

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